Housekeeping Inspector

Job Duties: 
• Accountable for guest satisfaction by providing quality room cleanliness and room supplies.
• Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable.
• Works side by side with staff to train and model appropriate guest service standards.
• Ensures all required training for department employees is completed and training records are maintained.
• Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
• Utilizes available resources and adheres to CSM training policies.
• Promotes collaboration and positive, professional work environment.
• Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
• Responsible for assisting and supporting all housekeeping/laundry initiatives and meeting productivity stands at the hotel level.
• Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills.
• Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
• Work together with Engineering to report maintenance issues.
• Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CSM Standard Operating Procedures.
• Other duties as assigned.

Competencies/Skills Required: Prior housekeeping supervision experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Education: High school diploma or GED required.

Physical Requirements: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Significant bending required.

Benefits: CSM is proud to offer part time employees a benefits program that includes health and wellness resources, income protection, and retirement planning. 

Pay Range: $19.00/hr - $21.00/hr

Salary : $19 - $21