Hotel Assistant General Manager

Job Description Job Description Assistant General Manager for the Residence Inn YonkersResponsibilities : - Assist in managing the day-to-day operations of the hotel, including overseeing the front desk and guest relations.- Handle phone systems and ensure proper phone etiquette is maintained.- Assist with night audit procedures, including reviewing and reconciling daily transactions and preparing reports.- Provide excellent customer service to guests, addressing any concerns or issues that may arise.- Assist in training and supervising front desk staff, ensuring they are knowledgeable about hotel policies and procedures.- Collaborate with other departments, such as housekeeping and maintenance, to ensure smooth operations and guest satisfaction.- Assist in managing room reservations and ensuring accurate billing.Qualifications : - Previous experience in a hotel or hospitality setting is preferred.- Strong communication skills, both written and verbal.- Excellent customer service skills with a focus on guest satisfaction.- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.- Proficient in using computer systems and hotel management software.- Attention to detail and strong organizational skills.Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.Job Type : Full-timeSalary : From $70,000.00 per yearBenefits : 401(k)401(k) matchingDental insuranceEmployee assistance programFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule : 8 hour shiftWork Location : In person

Salary : $70,000