What are the responsibilities and job description for the Hotel Service Team Member position at Courtyard Scranton Montage Mountain?
About Our Opportunity
We are seeking a skilled Hotel Service Team Member to join our team at Courtyard Scranton Montage Mountain.
Job Summary
This role is responsible for providing exceptional guest service by serving food and beverage to guests in a courteous and friendly manner.
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times.
- Take orders from customers, input orders, obtain payment and provide change.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Prepare food, coffee and other beverages, including alcohol, when necessary.
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies.
