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Full Time Front Desk Clerk

Coury Hospitality
Southlake, TX Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/7/2025

Job Type

Full-time

Description

Job Title : Front Desk Agent

We are seeking a highly motivated and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Responsibilities :

  • Greet guests and provide them with a warm welcome
  • Check-in and check-out guests efficiently and accurately
  • Answer phone calls and respond to emails in a timely manner
  • Provide information about hotel amenities, services, and local attractions
  • Handle guest complaints and resolve issues in a professional and courteous manner
  • Maintain a clean and organized front desk area
  • Assist with administrative tasks as needed

Requirements

Requirements :

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Proficient in Microsoft Office and basic computer skills
  • Ability to work flexible hours, including weekends and holidays
  • If you are a friendly and outgoing individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Front Desk Agent.

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