What are the responsibilities and job description for the FOOD SERVER position at Cove Communities?
Primary Duties & Responsibilities
- Greets all guests in a professional and courteous manner.
- Provides a high level of service when assisting customers in ordering and delivering food orders according to established protocols.
- Coordinates and communicates any special dietary requirement of guests to the kitchen.
- Keeps Lead Server aware of any issues that in a timely manner and assists in resolution.
- Maintains a clean and sanitary work station.
- Develops and maintain friendly relationship with regular patrons of the restaurant.
- Coordinates with kitchen staff and customers and ensure timely delivery of all services.
- Works to meet revenue goals by establishing and maintaining a complete course of order to customers including salad, drinks and main course.
- Must be efficient in cash handling procedures, and maintain a working knowledge of the POS system and its functions including but not limited to credit card and gift card transactions.
- Makes sure that all daily revenue and server tip reports are reconciled and given to accounting at the end of every day.
- Ability to carry drink tray and food tray appropriately
- Ensures that checklists, requisitions and proper opening and closing functions are being completed each shift.
- Assists Food and Beverage Manager to decorate the bar area for theme weekends Supports and follows Cove Communities and Point Sebago policy at all times.
- All other duties as assigned.
Education & Experience
- Superior customer service skills
- ServSafe certification or willingness to obtain
- Must be able to lift 50 lbs. on a regular basis and able to withstand long periods of time on your feet
- TIPS (Training for Intervention Procedures) certification or willingness to obtain
- Ability to function well at a high pace, sometimes high-stress environment
- Comfortable effectively communicating with all levels of guests and staff
- Night and weekend work is required
Living Our Core Values
Our Core Values guide us in everything that we do at Cove Communities. We know that we are strongest when we collectively embody the six Core Values listed below. We’re searching for team members who are also driven by:
- Trustworthiness
- Hospitality
- Excellence
- Kindness
- Passion
- Stewardship
About Cove Communities
Cove Communities is a well-capitalized real estate investment and operating company. We own manufactured housing communities and RV resorts in Canada and the US. The founders of the company have a track record of building and managing dynamic, fast-growing companies that offer upward mobility and remuneration for team members who support organizational growth through their hard work and dedication.
Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all team members. Cove is committed to providing team members with a work environment free of discrimination and harassment.
