SENIOR ADMIN ASSISTANT

Primary Duties & Responsibilities

• Understand and apply your skills in Microsoft Office applications, and other web-based applications including email, financial systems, and Manage America property management system
• Understanding and assistance with the laws governing Residential Tenancies appropriate to the community or resort
• Act as the first point of contact for guest issues, concerns and complaints.
• Monitor guest accounts and follow collection procedures including eviction paperwork.
• Assist Community Manager by providing general support to other team members and departments.
• Perform regular property and home site inspections
• Perform other duties and responsibilities as assigned.
• Delivering of notice to tenants
• Filling, answering phones and scheduling appointments
• Use resident relation and communication skills in keeping with the culture and values of Cove Communities

Required Skills/Abilities:

• Detail oriented with strong customer service, administrative and organizational skills.
• Excellent knowledge of MS Office including Excel, Word, Outlook and other web-based applications.
• Ability to prioritize and multitask the needs of Management and guests.
• Ability to evaluate a situation, determine resources available and formulate a solution.
• Strong communication skills both written and verbal.
• Ability to prioritize with effective time management and organizational skills.
• Adaptable and resourceful self-starter with a positive, can-do attitude.

Education and Experience

• High school diploma or equivalent

• Experience in Property Management office preferred.