On-Site Supported Living Program Manager, I/DD- Dream Haven Estates

Job Title | On-Site Supported Living Program Manager, I/DD - Dream Haven Estates (on-site)

Join Us | Covenant Case Management Services

Covenant Case Management Services is seeking an energetic and compassionate On-Site Supported Living Program Manager, Dream Haven Estates with experience in intellectual and developmental disabilities (I/DD) to lead a team providing support to individuals at a supported living facility. You will play a pivotal role in ensuring high-quality service delivery, fostering positive relationships, and advocating for the individuals we serve.

What You Will Do | Responsibilities

• Oversee and supervise direct care staff, ensuring their effectiveness and adherence to best practices
• Initiate job postings, conduct interviews, hire, and train new staff
• Manage staffing schedules, provide guidance, and ensure adequate staffing coverage
• Coordinate and deliver quality services that align with CCMS goals and meet individual needs
• Establish and maintain positive relationships with Managed Care Organizations (MCOs), collaborating agencies, and families
• Ensure individualized support plans are implemented effectively by staff
• Train staff on client-specific needs, Individual Support Plans (ISPs), and related information
• Ensure all required staff trainings are completed and up-to-date
• Advocate for individuals and their families to ensure they receive necessary services
• Conduct monthly supervision meetings, provide training, and ensure compliance with policies and procedures
• Be available for on-call crisis services as scheduled
• Implement performance improvement measures and ensure compliance with program standards
• Ensure staff and contractors adhere to company policies and procedures
• Represent CCMS in community activities and participate in interagency meetings
• Assist with staff recruitment and training, providing support during urgent situations
• Conduct walk-throughs and inspections of client apartments to ensure safety, maintenance, and proper stocking of required items (emergency supplies, medications, etc.)
• Ensure all safety drills are utilized, trained, practiced, and executed appropriately
• Assist with client move-ins by creating schedules, to-do lists, and conducting medication checks
• Collaborate with partners to improve client health and behavioral outcomes through training
• Coordinate appointments for clients and occasionally accompany them to required appointments
• Perform additional duties and responsibilities as assigned
  
  

What We Are Looking For | Qualifications

• Experience: At least one year of experience working with individuals with Intellectual and Developmental Disabilities (I/DD)
• Skills: Excellent communication, leadership, adaptability, and problem-solving skills
• Resources: Reliable access to the internet, a cell phone, and dependable transportation
• Knowledge: Working knowledge of behavioral sciences and allied disciplines related to I/DD
• Physical Requirements: Ability to lift up to 50 pounds
  
  

What We Are Looking For | Education & Licenses

• Education: High school diploma, GED, or higher education from a recognized and accredited institution, required
• Criminal Background Check: Successful completion of a criminal background check, required
• Valid State Driver’s License, required
  
  

Location | Travel

• On-site
  
  

Covenant Rewards for You | Benefits

• Generous Total Rewards Plan – including health insurance, 401k match, and career benefits
• Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment
  
  

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