Job Description
Job Description
THIS POSITION IS FOR UPPERCLASSMEN ONLY. FRESHMEN ARE NOT ELIGIBLE TO APPLY FOR DEPARTMENT POSITIONS. This is a full academic year position.
Expected hours of work per week : 8-10, negotiable upfront
Work Location & Hours : The Kirk Office; Mon- Fri; 8am-4 : 30pm
Qualifications for Position :
- Knowledge of Banner / CBI and Slate (preferred)
- Knowledge of Google Apps and Extensions
- Phone etiquette
- Organizational skills
- Professional office attire is required (no blue jeans)
- Writing skills
- Knowledge of Canvas
- Comfortable interacting with alumni of all ages
- Able to work on a team and receive instruction
- Strong ability to take initiative and work independently
- Must be a current Covenant College student
Opportunities for Development :
Writing skills for monthly newslettersEditing skills for office communicationsPhone and email etiquette in a professional settingCollaboration with fellow student workers, as well as direct managers and departments across the institution.Event planning skillsExpected Duties and Responsibilities :
PLEASE NOTE that these responsibilities will be divided up amongst the team based on your skill set.Communications :
Developing proficient knowledge of Covenant College internal systems (particularly Covenant Banner Interface and Slate)Manage day-to-day communication with alumni (alumni@covenant.edu inbox, alumni updates, alumni phone line, handwritten thank you notes, etc.)Record all communication with alumni in SlateAssist in creating a monthly eNewsletterMaintain and update database systems (CBI or Slate)Pull lists from CBI or Slate as neededCollaborate with the Marketing / Communications Office on alumni updates for The View magazineMaintain alumni office storage inventory listAssist in alumni surveysExtend hospitality to our constituents in a warm and welcoming mannerOffice Operations :
Answer phone calls and emailsAssist the Constituent Relations Coordinator in managing the Alumni Office's Serve CrewRun errands as neededMaintain TV slideshow for the Kirk TVOther duties as assignedEvents :
Assist the Assistant Director of Constituent & Alumni Relations in managing and planning regional eventsAssist with and facilitate event planning (manage RSVP lists and confirmations, collaborate on social media communication for events, invitations, filling out the post-event form with voice memos, name tags, etc.)HomecomingAssist with and facilitate Homecoming planning
Staff Homecoming eventsCovenant in Your City Regional Events :Assist in creating biographies
Assist with communicationsCreate name tagsManage Serve staff and train them to make callsOther duties as assignedResume skills development (NACE Competencies required by employers) to be developed
Career & Self-Development including opportunities to develop writing / editing skills, social media / marketing skills, and communication skills.Communication in the form of Understanding the importance of and demonstrating verbal, written, and non-verbal / body language, abilities. Developing written and oral communication skills to communicate in a clear and organized manner so that others can effectively understand.Critical Thinking in the form of opportunities to make decisions and solve problems using sound, inclusive reasoning and judgment. Proactively anticipating needs and prioritizing action steps.Global Literacy is displayed by opportunities to keep an open mind to diverse ideas and new ways of thinking. Demonstrating flexibility by adapting to diverse environments.Leadership through helping Serve students learn tasks and execute on them. Taking initiative to extend hospitality to constituents.Professionalism by being present and prepared. Demonstrating dependability (e.g., report consistently for work or meetings). Prioritizing and completing tasks to accomplish organizational goals. Consistently meeting or exceeding goals and expectations. Having an attention to detail, resulting in few if any errors in their work. Showing a high level of dedication toward doing a good job.Teamwork including Collaborating with others to achieve common goals. Building strong, positive working relationships with supervisor and team members / coworkers.Technology Using technology to improve efficiency and productivity of their work. Identifying appropriate technology for completing specific tasks. Managing technology to integrate information to support relevant, effective, and timely decision-making. Quickly adapting to new or unfamiliar technologies.Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Physical Demands
Sitting : Remaining in the seated position
Lifting : Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Talking : Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
