Job Description
Job Description
This position is for the full academic year. THIS POSITION IS FOR UPPERCLASSMEN ONLY. FRESHMEN ARE NOT ELIGIBLE TO APPLY FOR DEPARTMENT POSITIONS.
Expected hours of work per week : 10 hours
Expected location and times : 8 : 30 - 4 : 00 (No weekend hours); Basement, Carter Hall, Room 55
Qualifications for Position :
- UPPERCLASSMEN ONLY - Freshmen are not eligible for this position
- Attention to detail is VERY important
- Good communication skills
- Must be self-directed and task orientated
- Ability to follow instructions with attention to detail
- Able to conduct themselves in a professional manner
- Follow safety procedures
- Basic math and alphabet skills
- Able to lift 35 lbs
- Able to stoop, bend, and stand for extended periods
Expected Duties and Responsibilities :
Assist in the receiving of mail from carriers and sorting mail as well as distributing mail to students, staff and faculty boxes.Be able to operate postage machine and learn postal regulationsThis is a customer service job, you must be comfortable talking to / serving customers and making them feel valuedOperate cash drawerTransport mail to post office (students that have valid drivers license and have passed campus driver road test)Assist staff in other mailroom operations including binding, laminating and copy workResume skills development (NACE Competencies required by employers) to be developed
Career & Self-Development including learning to work independently. In the mailroom we need you to learn to look around you and see the work that needs to be done and take the initiative to accomplish those tasks.Communication - You will need to have the ability to clearly communicate with your coworkers as well as your customers in the process of our daily work.Critical Thinking in the form of dealing with the constant changes that are inherent in the mailroom as well as the constant interruptions.Global Literacy - In the mailroom you will have the opportunity to interact with students from all over the world. We hope you will take advantage of that and try to form deeper connections with our international students.Leadership through working together and helping each other accomplish more complicated tasks.Professionalism by showing up for your shifts and working while you are on the clock. You will also learn to answer phones and emails in a timely, professional manner, as well as basic office and customer service etiquette.Teamwork including processing and sorting packages and mail, frequently in a time and / or space crunch.Technology - In the mailroom we have a mix of new and old technology and you will become proficient in a variety of skills such as binding, laminating, printing and copying.Work Habits (with alignment of Core Values)
The College asks from its staff members the following fundamental work habits :
Do good work. (Service, Diligence, Faithfulness)Take ownership of your job. (Selflessness, Diligence, Resourcefulness, Enterprising, Creative)Be punctual. (Service, Diligence, Integrity, Faithfulness)Dress professionally and appropriately for your job. (Humility)Make suggestions when appropriate. (Resourcefulness, Enterprising, and Creative)Communicate openly and honestly. Seek to resolve differences in accordance with the scriptural patterns summarized in the Staff Manual policy on Fair Treatment as well as the Grievance and Appeals Procedure . (Integrity, Faithfulness)Attend chapel services at least once per week, on average. (Integrity, Faithfulness)Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, copiers, and phones. We hope that by working in the mailroom you will learn basic office skills such as, but not limited to, the following : processing and handling mail, operating copiers, answering phones and emails, and basic office and customer service etiquette.
Physical Demands
Sitting or Standing for long periods.
Lifting : Raising or lowering an object from one level to another (includes upward pulling) 25-50 lbs.
Talking : Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, and / or quickly.
