What are the responsibilities and job description for the Mobile Dental Receptionist/Dental Assistant - WGB position at Covenant Community Care?
Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We have an immediate opening for a Full-time Dental Receptionist/Dental Assistant.
General Description
The Dental Receptionist/Dental Assistant works under the supervision of SBDT Manager, dentists, hygienists or other on-site supervisor(s) and is responsible for a wide range of tasks in a school based dental setting, ranging from administrative duties to patient care to laboratory functions.
Specific Duties
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Speaking — Talking to others to convey information effectively.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation — Actively looking for ways to help people.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Teamwork - assists others, supports others, committed to success of the organization, self-sacrificing, leads in areas of expertise, seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers.
Tools Used In This Position
Dental dam supplies — Molar clamps; Rubber dam clamp forceps; Rubber dam punches; Rubber dams
Dental forceps — Cotton forceps; Hemostatic forceps; Splinter forceps; Tongue forceps Dental hand pieces or accessories — Dental handpieces; Electric endodontic handpieces; Electric surgical handpieces; Rotary handpieces
Orthodontic pliers — Contouring orthodontic pliers; Dental crimping pliers; Dental pliers; Intraoral detailing pliers
Steam autoclaves or sterilizers — Autoclaves; Steam cleaning equipment; Steam sterilizers; Sterilizers
Technology Used In This Positon
Microsoft Office, Dentrix, internet browser software, Microsoft 365, and other related software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OSHA Category 1 – Involves exposure to blood, body fluids, or tissues.
Job Type: Full-time 40 hours/week
At Covenant We Offer Our Employees
General Description
The Dental Receptionist/Dental Assistant works under the supervision of SBDT Manager, dentists, hygienists or other on-site supervisor(s) and is responsible for a wide range of tasks in a school based dental setting, ranging from administrative duties to patient care to laboratory functions.
Specific Duties
- Organize the paperwork needed for each site scheduled during the week by ensuring all patients receive all necessary paperwork and all forms are signed and dated correctly
- Register patients, review insurance eligibility and process visit information for billing
- Manage all phone calls pertaining to patients for the School Base Team
- Promote a professional image of SBDT always and be knowledgeable about the services provided
- Identify, report and follow up as necessary on any maintenance issues involving dental equipment
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
- Record treatment information in patient records.
- Provide postoperative instructions prescribed by dentist.
- Assist dentist or hygienist in management of medical or dental emergencies.
- Take and record medical and dental histories and vital signs of patients.
- Instruct patients in oral hygiene and plaque control programs.
- Order and monitor dental supplies and equipment inventory.
- Clean and polish removable appliances.
- Make preliminary impressions for study casts and occlusal registrations for mounting study casts.
- Assist with fabrication and cementation of provisional (temporary).
- Maintain all lab cases and appoint patients in a timely manner. Inform provider of any communication from lab regarding case matters of significance.
- Assist with site set-up and take-down including moving equipment.
- Drive Company vehicle and travel to sites
- Willingness to uphold the Mission of Covenant Community Care – To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality care to those who need it most.
- Other duties as assigned
To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 2 years previous experience in dental office preferred.
- High School Diploma or GED
- Strong organizational skills are a must.
- Ability to communicate in Spanish both verbally and in writing strongly preferred
- Knowledge of Medicaid, Medicare and other public healthcare plans is a plus.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Speaking — Talking to others to convey information effectively.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Service Orientation — Actively looking for ways to help people.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Teamwork - assists others, supports others, committed to success of the organization, self-sacrificing, leads in areas of expertise, seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers.
Tools Used In This Position
Dental dam supplies — Molar clamps; Rubber dam clamp forceps; Rubber dam punches; Rubber dams
Dental forceps — Cotton forceps; Hemostatic forceps; Splinter forceps; Tongue forceps Dental hand pieces or accessories — Dental handpieces; Electric endodontic handpieces; Electric surgical handpieces; Rotary handpieces
Orthodontic pliers — Contouring orthodontic pliers; Dental crimping pliers; Dental pliers; Intraoral detailing pliers
Steam autoclaves or sterilizers — Autoclaves; Steam cleaning equipment; Steam sterilizers; Sterilizers
Technology Used In This Positon
Microsoft Office, Dentrix, internet browser software, Microsoft 365, and other related software.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is often required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is regularly required to walk; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. Employee must be able to work in a stressful environment. Employee is also required to focus and perform tasks in a loud and disruptive work environment.
OSHA Category 1 – Involves exposure to blood, body fluids, or tissues.
Job Type: Full-time 40 hours/week
At Covenant We Offer Our Employees
- Comprehensive Benefit program
- Vacation, Sick, and Personal time (VSP)
- Paid holidays
- 401K
- Life insurance, long term and short-term disability
