CLINICAL NURSE MANAGER

Summary

The Clinical Nurse Manager assumes full accountability 24/7 for the overall planning, organization, coordination and evaluation of his/her assigned area(s). Responsibilities include but are not limited to financial management, human resource management, quality improvement, staff development and communication. The Clinical Nurse Manager is crucial to the delivery of quality, cost-effective patient care, and therefore, the success of the hospital organization.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry
• Uses established nursing standards/policies when designing patient care following the New Hampshire Board of Nursing and ANA guidelines.
• Establishes and measures general and unit specific competencies and provides opportunity for staff members to achieve their required competencies
• Use of an electronic medical record
• Establishes environment to promote ongoing clinical research, inquiry, and expansion of the clinical nursing knowledge base. Uses evidence for best practice
• Facilitates active involvement in recruitment activities, interviews, and candidate selection. Involves staff with the interview process
• Promotes unit-based decision making.
• Facilitates continuous assessment/improvement of services provided through department auditing and as an active member of the Nurse Practice Council, Wound Committee, Fall Prevention Committee, and other Quality Improvement organizational activities.
• Identifies personnel issues, consults with human resource department and/or appropriate manager/director.
• Resolves issues appropriately and completes necessary documentation.
• Is creative with communication to disseminate information in a timely fashion and encourage early and direct input into the decision-making process with all stakeholders
• Facilitates the Unit Advisory Committee activities to address issues relevant to staff members within the unit/department.
• Supervises and evaluates work performance of Clinical Resource Nurse in terms of patient care and staff development. Ensures timely and effective evaluation of all unit personnel.
• Actively participates in Leadership rounding with patients and staff.
• Actively participates in Environment of Care Rounds
• Completes stay interviews
• Acts as a resource for nursing care areas when acuity and census outweigh resource availability.
• Monitor and ensure staff compliance with mandatory education requirements 
• Identifies and implements unit goals. 
• Participates in the interdisciplinary patient care services meetings to discuss and suggest strategies for improvement in the patient care environment.
• Disseminates outcomes of nurse driven process improvement initiatives and reports out to quality council
• Provides a just culture environment.
• Responds to all safety and or risk events in a timely manner
• Meets requirements of outside regulating agencies, including DNV, CMS, and other agencies as appropriate to the clinical area.
• Monitors and disseminates patient and staff satisfaction scores to unit.
• Facilities staff education on regulatory compliance.
• Develops an environment in which quality care can be delivered.
• Assures staff is competent in providing culturally diverse care.
• Attends council meetings relevant to the department
• Attends leadership training sessions offered by the Employee Experience Department.
• Monitors unit productivity.
• Educates staff members on topics such as staffing ratios, impact of lost revenue, i.e., lost charges, changes in reimbursement, appropriate use of resources, and staff member ratio to patient days related to hours of patient care delivered.
• Evaluates staffing patterns to meet patient care needs
• Operates within the budgeted FTEs and position control.
• Identifies reasons for variances and develops action plans.
• Ensures effective use of resources, i.e., staffing, supplies, support services.
• Adjusts staffing and resource use to match volume demand.
• Investigates alternative resources without compromising the quality of patient care.
• Formulates operating and capital budgets.
• Collaboratively develops and implements unit schedule as appropriate.
• Promotes certification and membership in professional organization
• Maintains active nursing licensure and certifications, required for the department
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Registered Nurses working in specialty areas must meet requirements for those specialties as determined by that specific discipline.
• Certification in specialty preferred
• Crisis Prevention Institute (CPI) training preferred or obtained prior to completion of orientation

Education and Experience

• Current New Hampshire RN license required
• Minimum of 3-5 Years clinical nursing experience required.
• BSN degree strongly preferred.
• MSN degree preferred.
• Basic Life Support (BLS) required.
• Advanced Cardiac Life Support (ACLS) preferred.
• Membership in a professional organization preferred.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).