What are the responsibilities and job description for the IT Help Desk Technician position at Covenant House Inc.?

Job Description

We are seeking an IT Help Desk Technician to join our team! You will resolve computer-related issues for your clients.

Responsibilities :

Provide technical assistance with computer hardware and software
Resolve issues for clients via phone, in person, or electronically
Recommend hardware and software improvements
Track customer issues and resolutions

Qualifications :

Previous experience in IT, customer service, or other related fields

Ability to build rapport with clients

Strong troubleshooting and critical thinking skills

Positive and professional demeanor

Company Description

Covenant House Incorporated (CHI) is a Federally Qualified Health Center (FQHC) committed to providing quality health care to the residents of Germantown and the northwest sections of Philadelphia.

Company Description

Covenant House Incorporated (CHI) is a Federally Qualified Health Center (FQHC) committed to providing quality health care to the residents of Germantown and the northwest sections of Philadelphia.

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IT Help Desk Technician

What are the responsibilities and job description for the IT Help Desk Technician position at Covenant House Inc.?

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