Orientation Dorm Supervisor

Job Description

Job Description

The Orientation Dorm Supervisor oversees overall dorm experience by supervising the dorm staff while ensuring our professional drivers have a positive first experience with Covenant. This position will be accountable for a high level of administrative work in addition to reporting and coordinating with contractors / vendors. The Dorm Supervisor will assist drivers after they are hired with next steps and throughout the orientation process working in the Orientation Facility and Dorm as needed

Responsibilities :

• Supervise the Dorm Staff, organizing and monitoring work processes, ensuring that the dorm meets Covenant standards at all times.
• Train and onboard all dorm coordinators and contractors to ensure a high level of customer service is Maintained.
• Implement and enforce policies and procedures.
• Ensure that Dorm Satisfaction Standards are met by developing and maintaining a measurement tool to analyze dorm Satisfaction.
• Accountable for dorm reports.
• Assist drivers throughout the training process and while staying at the dorm as needed.
• Work with dorm contractors and other employees to ensure driver accommodations are adequate.
• Independently manage time and resources to meet specified performance standards.
• Complete required daily, weekly, monthly reports as required.
• Assists with setting up company travel for candidates coming into and out of orientation.
• Lead driver check-in process for orientation, ensuring information entered is accurate.
• Ensure facilities are clean and are in a presentable manner.
• Fill in for the Orientation Coordinator & dorm front desk as needed.
• Assist Orientation with Admin tasks as needed.
• Follow all department SOP’s.
• Responsible for reporting any repairs / issues within the dorm.
• Work with Operations, orientation, and other departments as needed.

Qualifications :

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility / accountability, and longevity with the company. The system will be objective and non-discriminatory.

Pay Range : $49,649.60-$82,025.04

Pay Grade : 8

401(k) match, Serious Health Condition Pay

Full Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off & Holidays

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer

M / F / Disability / Veteran

VEVRAA Federal Contractor

Salary : $49,650 - $82,025