Counseling Department Administrator and Intake Coordinator

Job Posting: Counseling Department Office Administrator and Intake Coordinator

Position: Office Administrator and Intake Coordinator
Department: Counseling Department
Location: Covenant Theological Seminary, St. Louis, MO
Job Type: Full-Time, Non-Exempt
Start Date: ASAP

About Covenant Theological Seminary: Covenant Theological Seminary is a Christ-centered community committed to equipping students and professionals for ministry through the study of Scripture, counseling, and theology. The Counseling Department is dedicated to providing biblically faithful, clinically effective, and compassionate care for individuals, families, and communities in need.

Position Overview: Covenant Theological Seminary is seeking a highly organized and compassionate individual to serve as the Counseling Department Office Administrator and Intake Coordinator. This person will be responsible for managing the administrative functions of the Counseling Department while also handling client intake processes. The ideal candidate will have a heart for ministry, excellent organizational skills, and experience working in an office environment that supports both a clinical and educational setting.

Key Responsibilities:

Office Administration:

• Manage day-to-day operations of the Counseling Department office, ensuring smooth functioning of administrative tasks.
• Provide general administrative support, including scheduling, correspondence, and filing.
• Maintain and update client files, ensuring all documentation is current and accurate.
• Assist in the preparation and coordination of department events, meetings, and activities.
• Serve as the first point of contact for inquiries related to the Counseling Department.

Intake Coordination:

• Process incoming client inquiries for counseling services, providing clear and accurate information about intake procedures.
• Schedule intake appointments, ensuring the coordination of counselor availability and client needs.
• Collect and review necessary intake forms and documents to prepare for initial sessions.
• Facilitate communication between clients, counseling staff, and seminary faculty as needed.
• Maintain and update a system for tracking intake progress and follow-up.

Qualifications:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• At least 2 years of experience in office administration or a related field; experience in a counseling or healthcare setting is a plus.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal, with a professional demeanor.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and familiarity with office equipment.
• A heart for ministry and a desire to serve others, particularly in a counseling context.
• A commitment to upholding the values and mission of Covenant Theological Seminary.

Preferred Qualifications:

• Experience with electronic health record (EHR) systems or client management software.
• Knowledge of counseling practices and terminology is a plus.
• Experience in a Christian ministry or faith-based organization is highly desirable.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• St. Louis, MO 63141 (Required)

Ability to Relocate:

• St. Louis, MO 63141: Relocate before starting work (Required)

Work Location: In person

Salary : $22 - $23