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Workers' Compensation Adjuster

Coventry WCS
Holts Summit, MO Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 4/5/2025

Job Summary

We are seeking a highly skilled Compensation Claims Professional to join our team at Coventry WCS. As a key member of our team, you will be responsible for delivering exceptional customer service and resolving claims in a timely and efficient manner.

About the Role

  • Deliver specific delegated tasks assigned by a supervisor
  • Receive requests via email, telephone, or CRM
  • Document issues within the CRM using specific guidelines
  • Analyze reports to ensure issues are prioritized and resolved based on service level agreements
  • Research multiple system applications to identify root cause of issue
  • Work to resolve issue within own unit or outside unit
  • May require outreach to other internal resources or external resources
  • Respond to inquiries from clients, providers, and/or other internal or external partners

Requirements

  • High School diploma or equivalent
  • Experience in a fast-paced, production environment
  • Customer Service experience in a transaction-based environment preferred
  • Able to handle multiple assignments competently, accurately, and efficiently

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