Description

The General Manager will be responsible for driving growth, optimizing operations, and ensuring overall business success. This position requires strong leadership, strategic planning, and exceptional business acumen to achieve company objectives while maintaining a customer-focused culture.

Key Responsibilities

• Operational Leadership: Lead all aspects of plant operations, including production, maintenance, quality, and logistics to meet or exceed objectives.
• Team Management: Hire, train, and supervise staff across all departments. Foster a collaborative and high performance-driven culture. By setting goals, tracking performance, and fostering continuous improvement. Collaborate with HR on staffing, hiring, training, and employee performance management.
• Oversee Production: Assist with the development and management of production schedules, purchasing, ensuring timely delivery of products while optimizing labor, equipment, and materials.
• Quality Control: Ensure all products meet quality standards and compliance with industry regulations.
• Cost Management: Prepare, monitor and control budgets, production costs, and efficiencies to meet financial targets. Managing the P&L ensuring departments meet or exceed budgetary commitments.
• Continuous Improvement: Identify opportunities for process improvement, cost reduction, and operational efficiency. Implement strategies to improve cycle time and overall operational efficiency.
• Reporting: Provide regular reports on production performance, safety metrics, and financial results. Analyze and report on key performance indicators (KPIs) such as production cycle times.
• Oversee Sales: Work closely with Sales to set sales goals, develop budgets, and generate accurate forecasts aligned with business objectives.
• Customer Liaison: Act as the primary point of contact for clients, addressing concerns, providing updates, and ensuring long-term relationship success. Manage client liaison and relationship building, ensuring clear communication and alignment on production expectations, timelines, and quality standards.
• Health and Safety Compliance: Maintain a safe work environment by enforcing health and safety standards and policies.

Qualifications

Qualifications

• Bachelor’s degree in business administration, Engineering, Management, or a related field (master’s degree preferred).
• 7 years of related experience required.
• Strong understanding of production management, quality control, and health and safety standards.
• Proven experience in a role with P&L responsibility, by managing costs and driving operational efficiencies.
• Excellent leadership, communication, and decision-making skills.
• Experience with ERP software systems. *NetSuite preferred*

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times. 
• Must be able to access and navigate each department at the organization’s facilities.