General Manager

General Hotels Corporation is searching for a General Manager to lead our TownePlace Suites Indianapolis Airport team.

Responsibilities

• Lead and manage overall operation of hotel.
• Direct department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded, and brand standard compliance is consistently achieved.
• Drive and motivate hotel team to create a clean, comfortable, well-maintained hotel.
• Foster a culture aligned with our vision and values.
• Manage hiring, training, coaching and developing, and employee relations for hotel employees.
• Respond appropriately to guests regarding service challenges.
• Facilitate a compliant Manager on Duty program 7 days a week.
• Work within department budgets, defining and directing changes as required.
• Prepare revenue and expense forecasts. Direct hotels action required to maximize profitability, increase service levels and comply with policies and procedures.
• Oversee the Sales and Marketing activity and results. Lead and/or participate in sales and marketing strategy meetings.
• Facilitate property level accounting, including accounts receivable, accounts payable, and payroll.
• Facilitate hotel projects such as renovations and brand initiatives.
  
  
  

Requirements

• Excellent leadership skills - must be willing to LEAD by example.
• Dedication and commitment to team members as well as hotel guests.
• Must be able to always provide support to staff.
• Willing and able to jump in and help staff when needed and provide coverage of shifts.
• Proven success leading a hotel team.
• Proven ability to lead sales efforts and motivate staff prior years of hotel leadership experience
  
  
  

Benefits

• Incentive Plan
• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package
  
  
  

The TownePlace Suites Indianapolis Airport is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60 year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.