Wound Care Associate - Full Time

The Wound Care Associate manages a variety of front office functions and is key to smooth operation of outpatient wound care center as well as performs general office duties to assist the staff of the Wound Care Clinic.

Position: Full Time. Medical, Dental and Vision insurance; Long- and Short-Term Disability; Retirement.

Responsibilities:

• Coordinates with leadership to maximize daily patient census
• Greets patients and other visitors, answers and routes calls to appropriate staff
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Works and schedules for provider, according to the care continuum model
• Obtains and verified patient insurance information, to include pre-certifications and preauthorization for services and enters data in appropriate databases
• Collects and enters patient charges in databases. Verifies and reconciles charges as directed. Prepares monthly patient survey data and appropriate documentation, then transmits to providers
• Assembles new patient charts, maintains and files existing patient charts and spot checks charts for data and appropriate documentation, transmits to providers
• Coordinates/schedules ancillary testing with other hospital departments
• Arranges for patient transportation as needed
• Maintains office equipment and supplies as needed, and medical supplies as directed
• Performs other duties as required