What are the responsibilities and job description for the National Accounts Revenue Analyst position at Cowan Systems and Cowan Management?

Job Description

Revenue Analyst

About Us :

Formed in 1924 Cowan Systems is a privately owned company headquartered in Baltimore, MD and enjoys a history of excellence and quality in the transportation business. Starting out as one man’s entrepreneurial spirit, has grown into six unique divisions that operate throughout the country. Today, Cowan’s state-of-the-art fleet has grown to 2,100 power units and 6,500 trailers operating out of 40 locations nationwide.

Due to continued growth, Cowan Systems, LLC is seeking the top talent in the industry to join our team.

Cowan Systems, LLC is a national truckload carrier that specializes in providing high quality dedicated fleet services for companies requiring first-rate performance. Cowan Systems offers dedicated fleet services which provide a customized transportation package designed to meet the specific needs of the shipper, such as specialized equipment, strict timetables, and custom reporting. Our 100% supply chain solution includes local and long-haul trucking services, brokerage, warehousing, and driver leasing.

Cowan is committed to providing a healthy, safe, and stable work environment that promotes individual success, equal opportunity for learning, and professional growth. In our family-oriented environment, we treat everyone with dignity and respect. Through the emphasis of our team-work philosophy, we maintain a balance between professionalism and the ability to have fun.

Our Mission :

At Cowan Systems, LLC our mission is to provide logistics and transportation services that create value for our clients, suppliers, employees, and owners. We pursue our work with diligence, intelligence, and a high regard for the safety of our employees, stakeholders, and the public.

Our Vision :

Cowan Systems is an industry leader and the carrier of choice because of our passion for service, best in class drivers, professional management team, commitment to safety, drive for innovation, and our culture of continuous improvement and quality excellence.

Our Values :

S afety of our team drives every decision we make.
A n entrepreneurial spirit fostered by healthy work environments.
F iscal responsibility
E xceptional Customer service

Cowan Culture :

At Cowan Systems LLC, our most valuable strength is our people – with diverse backgrounds and experiences we prioritize personal and professional development. We are a company that explores innovative ideas and encourages creativity. Our success is fueled by cultivating and inspiring our community through open & honest communication. Together, we provide exceptional service to our partners and our peers. Cowan is NOT defined by what we do as individuals, but who we are as a team.

Category : Administration

This is an in office opportunity located in Halethorpe, MD.

Job Summary :

The Revenue Analyst will work hand in hand with the Operations department and the Billing department each week. The Revenue Analyst will audit the previous week's driver dispatches to verify accuracy and continuity on all trips made by each dedicated driver in each fleet. Along with auditing, he or she will collect data necessary to invoice our Dedicated customers each week. They will also be responsible for correcting issues within the system using our internal ticketing system. The Revenue Analyst will have a full understanding of operational routing and dispatching of drivers for the specific fleet at hand.

The Revenue Analyst will receive 4-6 weeks of instruction, training, and practice. He or she will gain a comprehensive understanding of Cowan’s dispatch software, operational reporting tools, and be able to effectively produce accurate weekly invoices for our customers.

The ideal candidate must have a strong background in Excel, data analysis, and understanding of billing procedures. Transportation industry knowledge is a plus!

Essential Job Functions :

Work directly with the Operations and Billing Departments.

Collaborate with executives and terminal managers regarding invoicing procedures.

Communicate directly with customers regarding billing concerns.

Assist the Accounting department regarding outstanding invoice balances.

Audit weekly dispatch data and execute resolution on any continuity issues found.

Correct TMW issues through our ticket system to ensure data integrity.

Complete company reporting and auditing on Layovers, Detention, Surge and Stop Off Count.

Produce weekly invoices while adhering to customer deadlines.

Identify potential errors made on invoices.

Run weekly Mileage and Toll reporting.

Accurately update company and customer KPI reports.

Successfully carry out internal and external reports on an as needed basis.

Support team by acting as back up during an absence.

Retain procedural information with note taking.

Manage invoice priorities and workload responsibilities.

Job Requirements :

Proficient in Excel using basic functions and formulas.

Ability to work successfully and professionally in a team environment.

Self-motivated and focused to complete tasks with limited supervision and instruction.

Strong organizational and time management skills—able to meet strict deadlines.

Detail oriented, accurate and possesses analytical capabilities.

High level of interpersonal communication skills—oral and written.

Effective at demonstrating good judgment and initiative to make sound business decisions based on multiple data sources.

Ability to communicate, establish credibility and influence change within all levels of the organization.

Prior billing experience is a plus.

Employee Benefits :

Hourly Pay : $23-$26.50 per hour (Depending on knowledge & experience)

Full benefits - Medical, Vision, and Dental

Life, Short- and Long-Term Disability

PTO (sick & vacation) and 401K

Salary : $23 - $27

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