Public Safety Officer

About us: Spokane is a city immersed in natural beauty that offers big city-worthy attractions while still maintaining a charming and unique smaller city personality. And at the center of the community is River Park Square, a Cowles Real Estate property, and downtown Spokane’s premier shopping, dining, and entertainment destination.

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Position Title: Public Safety Officer

Status: Full-time

Salary: $19.50/hr. $1/hr. shift differential

Hours: 11 pm to 7 am

​Other: Free parking, company-paid uniforms

About this role:

The Public Safety Officer serves to assist patrons and employees of River Park Square, the West 809, and 600 buildings by enforcing safety policies, patrolling assigned areas, monitoring CCTV, and ensuring a safe environment for all.

**This position is classified as a safety-sensitive position & will require a drug screening.**

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What you'll do:

• Patrol (on foot) RPS, RPS garage, West 809 and 600 buildings (common areas, back hallways, stairwells, roof areas, patrol perimeters)
• Assist patrons and mall employees in emergency and non-emergency situations
• Enforce safety policies for patrons and mall employees
• Maintain daily activity blotters
• Monitor CCTV using exacqVision software
• Operate trash and cardboard compactors
• Use two-way radio
• Answer phones
• Communicate effectively with the public
• Deliver mail to The Spokesman-Review
• Lock and unlock building access
• Turn on / off escalators
• Maintain a professional attitude in tense or hostile situations
• Maintain a professional appearance
• Use appropriate form to document incidents
• Other duties as assigned

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Irregular intervals:

• Fire watch
• Opening and closing RPS garage
• Occasional maintenance duties
• Occasional housekeeping duties
• Assist in setting up and tearing down special events equipment

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What you'll contribute to our team:

• High customer relation skills are required. Also requires the ability to anticipate and provide solutions to customer needs; ability to give high priority to customer satisfaction and deal tactfully and effectively with differences of opinion
• Ability to get positive results in adverse situations; ability to maintain customer confidence and trust
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of River Park Square
• Ability to perform operations using units of American money and weight measurement, volume, and distance
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• High school diploma or general education degree (GED) and AT LEAST six (6) months of related experience and/or training preferred
• Basic computer skills required, including Microsoft Office Outlook, Word, and Excel

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Additional requirements include:

Certificates, Licenses, Registrations (Company Paid)

• CPR Annual Certification
• First Aid and AED Training
• Handcuffing and Pepper Spray Training

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What we offer:

We are a family-owned and operated multi-business organization with a heart for the community we serve and our employees. We set you up for success by providing the necessary tools and training needed to succeed in your position. We offer:

• A friendly, supportive, and professional team atmosphere
• Competitive wages and benefits including Medical, Dental, Vision, 401K matching, Employee Assistance Programs, and so much more!
• We believe work/life balance is key to continued success, we offer Vacation days, Sick Time, Paid Holidays, and Floating Holidays!

For detailed information regarding benefits, vacation, sick, and holiday time, please copy and paste the following link into your browser:​https://heyzine.com/flip-book/BAAG-Jobs

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What Next?

Create your candidate profile at https://careers.cowlesco.com - complete all required fields, and upload any supporting documents such as a resume, cover letter, references, and examples of work! At the end of your profile creation, simply pick the position(s) you would like to apply for and press "submit." It's that easy!

If you already have a company profile, log in and update your information where necessary, and apply to the open requisition.

If you need assistance with creating or logging into your candidate profile, please email careers[@]cowlesco.com and an HR representative will respond as quickly as possible.

Cowles Company is an Equal Opportunity & Second Chance Employer.

All candidates selected for hire will be required to submit a background check.

Drug Testing is applicable to safety-sensitive positions.

Position open until filled.

Job Type: Full-time

Pay: $19.50 - $20.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• This position is considered safety-sensitive and requires both a background check and drug screening.

Experience:

• Security: 1 year (Required)

Work Location: In person

Salary : $20 - $21