Public Safety IT Administrator

Department: Sheriff’s Office
Reports To: Sergeant, SO Technology
Elected Official: Sheriff
FLSA Status: Non-Exempt
Original Date/BOCC Approved: October 1, 2021

Summary: Under limited supervision, performs analysis, design, implementation and management of information
systems specific to public safety systems. Assists in database analysis and design, evaluation of department automation
needs, development of long-range plans, hardware and software acquisitions, assisting work groups in the evaluation
and implementation of automation solutions, and managing automation projects. Performs a variety of professional
duties to ensure maintenance is complete, assigned projects are completed in a timely manner. In addition, this position
ensures availability of critical systems and plans for routine maintenance and replacement of integral parts while
participating in the budget process for these needs. These duties are in accordance with established policies and
procedures set forth by the Sheriff’s Office, local law enforcement, fire, EMS, state and federal agencies including
Criminal Justice Information Services (CJIS). The work is performed to directly support the Sheriff’s Office Public Safety
and First responders in a general office environment and varying field locations, subject to 24-7 support.

Essential Duties and Responsibilities: The following duties are representative of the duties of the
position when fully functioning. These are not intended to represent the entire functional capacity of
the position at the individual task level.

• Analyzes and evaluates data modeling for existing or proposed systems and facilitates computer systems to process

• Works closely with the SME vendors; collaborating on projects to determine solutions, most of which are hardware

• Administrates network and computer systems; controls system maintenance operations; and performs related work.
• Researches, configures, and administrates software applications.

• Continually analyzes detailed needs of systems factors, including input and output requirements, information flow,

• Develops analytical tools for use in the design and redesign of systems.

• Troubleshoots functional and technical issues and provides related solutions to users.

• Participates in development and maintenance of department procedures and information system standards.

• Evaluates software service requests for feasibility and prepares detailed project time and cost estimates.

• Serves as project manager on research, development, and systems implementation projects.

• Creates and maintains technical and user documentation for program applications, reports, and processes for new

• Assists with the development of short and long-range plans for network operations. .
• Maintains current knowledge of relevant technologies as assigned.

• Participates in special projects as assigned.

• May provide guidance and work leadership to less-experienced IT staff.

• Administrates network connectivity and support infrastructures, such as, enterprise grade routers, switches, VPN’s,

• Assists with the enforcement of cyber-security policy for the network.

• Administrates, develops architecture, implements and maintains Microsoft Active Directory Domain structure and

• Administrates storage area networks (SAN) including RAID groups, LUN allocation and shared storage interface and

• Administrates remote connectivity for mobile field units such as patrol cars and special use vehicles.
• Administrates both VMware virtualization platforms.
• Administrates, and maintains comprehensive data backup and disaster recovery procedures for multiple systems

and technologies.

• Manages disaster recovery system located offsite to ensure continuity of government. Ensures data centers run

• Serves as liaison with vendors regarding hardware and software applications, equipment specifications, repairs,

• Provides software and hardware problem resolution support.
• Maintains a positive, helpful, constructive attitude and working relationship with supervisor and departmental

employees, other County employees, management, Elected Officials and the public in all situations.

• The person in this position is authorized access to such private and confidential information as a condition of

KNOWLEDGE, SKILLS, AND ABILITIES: Qualifications: To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill,
and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

Detailed knowledge of networking practices (OSI Model, TCP/IP protocols, physical and logical interconnectivity,
wireless, Fibre Channel Fabric/iSCSI). Also, a working knowledge of local government/law enforcement functions and
operation, and familiarity with needs, uses, and data; and Federal and Idaho statutes and rules.

Education and/or Experience: Bachelor of Science in Computer Science or a closely related field from a four-year
college or university; or a minimum of eight years of experience and/or training directly related to the development,
maintenance and support of enterprise networks, storage and servers.

Certificates, Licenses, Registrations: MCSE and CCNA certification or equivalent. Must pass a full CJIS compliant,
criminal background check. Maintain a valid driver’s license.

Supervisory Responsibilities: While not a direct supervisor of any other positions, assigns, reviews the work of and
provides training to the Information Technology Staff. Responsibilities include training employees; planning, assigning,
and directing work.

Language Requirements: Expert ability to read, analyze, and interpret documents, manuals, publications, and
information, for example: technical installation manuals, general business periodicals, professional journals, operations
manuals, policy and procedure manuals, or governmental regulations; to write original reports, business
correspondence, and procedure manuals; to effectively present information and respond to questions in one-on-one
situations and from groups of managers, clients, customers, and the general public; to use excellent oral and written
communication skills; to read, write, hear, and speak in English.

Mathematical Requirements: Ability to apply high level mathematical concepts such as subnet/host calculations,
exponents, logarithms, quadratic equations, combinations and permutations; to apply mathematical operations to such
tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques,
sampling theory, and factor analysis, probability and statistical inference, and fundamentals of plane and solid geometry
and trigonometry for example: those skills used in developing software; mathematical skills used to write and analyze
statistical reports as regards the department operations, or graphs showing probabilities and statistics of operations; to
apply concepts such as fractions, percentages, ratios, and proportions to practical situations fiscal analysis or the
organization; to perform advanced level spreadsheet operations.

Reasoning Ability: Ability to solve practical problems requiring reasoning to deal with a variety of concrete variables in
situations where only limited standardization exists; to interpret, identify, assess, or diagnose a variety of instructions or
information furnished in written, oral, diagram, or schedule form and plan approaches that respond to problems or
challenges; to adapt or modify existing systems, procedures, or methods to new situations; to find alternative solutions
by weighing alternatives and developing action plans; to prioritize work and research information to complete work
independently; to multi-task duties.

Technology and Equipment Skills: Ability to use and administrate enterprise level systems including VMWare, Microsoft
Server, Active Directory, Linux, network monitoring agents, Microsoft Office, Crystal Reports, software specific to the
County, understanding of Cisco, Microsoft and Linux; administration of Routers, Switches, AP’s and other network
devices; SAN/NAS, IP Video, Access control and SCADA solutions; to use telephone, facsimile machine, copy machine,
printers, scanning devices, calculator and general office equipment.

Physical Demands & Work Environment: The physical and work environment demands described here are
representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and use hands to keyboard, handle, or
manipulate tools used in performing the job. The employee is occasionally required to stand; walk; reach with hands and
arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is working in a law enforcement agency and
due to the nature of active and inactive investigations may be exposed to disturbing and objectionable material. The
employee must occasionally lift and/or move up to 100 pounds and may be in close proximity to high energy electrical
circuits. Be able to operate a motor vehicle in a safe manner. The noise level in the work environment is usually
moderate.

To be signed upon hire, promotion or position transfer.

This job description is not an employment agreement or contract and management reserves the right to modify when
necessary.