Fulfillment Enablement Specialist I

The Fulfillment Enablement Specialist I receive and completes requests from all OSP partners in a task-oriented environment. Within each request the Fulfillment Enablement Specialist I analyze individual construction projects and assists with validating all in-house, contract labor, and material spend in relation to the scope of the project. The Fulfillment Enablement Specialist advances construction projects through the workflow to drive construction tasks to the appropriate teams. The Fulfillment Enablement Specialist I operate in multiple tools and applications to ensure data integrity is properly transferred across all applications.

Primary Responsibilities and Essential Functions

• Ensures the estimate, budget, and actual costs are accurately loaded and accounted for into the financial data base on a per project basis
• Support construction department with assigned tasks to update and maintain all project databases and spreadsheets to ensure accuracy in capturing items across multiple categories (such as the homes & lots passed, mileage, wreckout, and budget detail groups)
• Ensures integrity of the CIP database to ensure capital projects are opened and closed in a timely manner to support accurate budget forecasts and spending reports
• Places assets in service, updates project information and end-date tasks upon completion of projects.
• Release funds for invoicing, as well as closes out engagements, Oracle, PO(s) and workflow when the construction project is complete
• Responds to incoming Live Chat Sessions, resolving requests in a timely manner and using positive, professional, and effective communication to provide excellent customer service
• Supports construction department with assigned tasks by ordering materials, baselining the budget, generating contractor engagements and purchase orders (PO)
• Creates and assigns capital project numbers for financial tracking based on approved construction naming standards
• Provides input on department Method & Procedure documents and shares related knowledge with team
  

Minimum

• HS diploma, GED or relevant work experience
• Attention to detail

• Proficient computer operating skills Microsoft Office products (specifically Excel, Outlook, PowerPoint, and Word)

• Excellent communication skills, both written and verbal
• Ability to seamlessly move between multiple software tools and applications
• Critical thinking skills, self-motivated, independent thinker, positive mindset
• Proficient time-management skills
  

Preferred

• 1 or more year of experience preferred in related field (i.e. data entry, record keeping and computer operation or customer service)
• Experience in the telecommunications industry
• Advanced Excel skills surrounding pivot tables, advanced formulas, and Macros
  

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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