Clinical Informatics Manager - Department Only

About Us

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces by Newsweek.
• Recognized as a Greatest Workplace for Women in both 2023 and 2024.
• Listed as one of the Greatest Workplaces for Diversity in 2024.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Ranked among the Best Employers by State for Missouri.

Benefits

Medical, Vision, Dental, Retirement Plan with employer match, and many more!

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Summary

• The Clinical Informatics Manager serves in a system role across the organization by specializing in patient care processes and clinician workflow, leads initiatives to promote effective process design, development and implementation of the electronic health record and other technologies. The Clinical Informatics Manager collaborates with the nurse informatics team and the provider informatics team to help define informatics processes and standard operating procedures for the Informaticist work.

Job Requirements

• Education

  • Required: Bachelor's Degree in Nursing

    Preferred: Master’s Degree in nursing, clinical or health informatics, or other healthcare related field.

• Experience

  • Required:  Five (5) years of combined management/ leadership and clinical/operational experience in a hospital or major medical center with evidence of clinical information systems use and implementation, experience with implementation of clinical systems in the hospital and/or ambulatory setting, and informatics experience. 

• Skills

  • • Ability to interpret internal/external business challenges and recommends best practices to improve products, processes, or services.
    • Leads others to solve complex problems, uses sophisticated analytical thought to exercise judgement and identify innovative solutions.
    • Works independently with guidance in the most complex situations.
    • Communicates difficult concepts and negotiates with others to adopt a different point of view.
    • Collaborates with other informatics leaders as a part of the clinical informatics matrixed team.
    • Develop the methods and appropriate levels of governance in support of optimizing the use of clinical informatics within the organization through development and refinement of tools, workflows, processes, structures, and best practices to enhance patient care.
    • Leads through influence of clinical leadership, operational leadership, and other key stakeholders to maximize efficient and effective use of clinical and operational informatics as it relates to patient care, patient safety, end user satisfaction, provider and staff productivity and quality outcomes.
    • Leads clinical informatics activities in support of interdisciplinary practice operations, decision-making, education, quality, and research initiatives.
    • Understands and is up to date on current and future technical capabilities and clinical practices to help with clinical process redesign and continued improvement.
    • Works with organizational leaders to assess complex problems, determine needs, identify gaps, and deliver a workplan including recommended tactics and priorities to accomplish their goal and promote the effective use of the health information technology.
    • Provides consultative services to customers and internal and external application and development teams.
    • Responsible for direct interaction as a liaison with providers, clinical operations, ambulatory operations, and health information technology including but not limited to helping design and implement processes to articulate the definition of requirements that meet customer needs, regulatory compliance, patient safety, and privacy.
    • Recommends short and long- term solutions, follows through to ensure final resolution of problems, and communicates back to the individual reporting the problem.
    • Develops business cases, including key decision documents that will be used to frame decision dialogue and support consensus building among providers, clinical staff, and front-line staff.
    • Lead clinical and operational informatics projects that range from medium to large in scope, risk, and impact.
    • Lead strategic projects involved in evaluating and researching new and existing products, procedures and/or workflows needs associated with health information technology.
    • Identifies possible solutions both electronic and non-electronic to system problems.
    • Facilitate the creation of a comprehensive change management plan for complex organizational changes.

• Licensure/Certification/Registration

  • • Required: Active license in healthcare related field (if applicable)
    • Preferred: Informatics Board Certification (if applicable)