What are the responsibilities and job description for the Guest Services Representative - Cox Hotel position at CoxHealth?
Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times
- Named one of America’s Greatest Workplaces by Newsweek in 2024.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Additional Information about the position
- Robust, fully customizable benefits package including Medical/Vision/Dental and more!
- No cost eCare visits
- Employer-provided mental health services for employees and eligible family members
- Retirement with employer match up to 5%
- Tuition discounts and reimbursement available for continuing your education
- CoxHealth Fitness Center and Child Care discounts
- Opportunity to earn referral bonuses per hire for certain positions
Job Summary
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Has a detailed working knowledge of Hotel functions and is responsible for completing work assignments pertaining to general behaviors listed below. Must be Customer Service oriented and able to work independently.
Job Requirements
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Education
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Required: High School Diploma or Equivalent
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Experience
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Preferred: Previous hotel front desk experience
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Skills
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Excellent verbal and written communication skills
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Flexibility and ability to work in a multi-tasking environment.
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Able to work in a fast paced environment
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Able to work independently and collaboratively in teams
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Licensure/Certification/Registration
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Preferred: Basic Life Support
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