What are the responsibilities and job description for the IT Systems Analyst - Process Automation position at CoxHealth?
Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times
- Named one of America’s Greatest Workplaces by Newsweek in 2024.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Summary
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The IT Systems Analyst is responsible for designing, testing, implementing, and troubleshooting IT applications and for ensuring the availability, stability, and reliability of those applications. They monitor system performance, identify, and resolve technical issues, and ensure efficient operation of all clinical systems. The analyst also provides technical support to end-users and collaborates with other IT teams to resolve complex technical problems related to clinical systems.
The IT Systems Analyst – Process Automation will support the identification, design, and delivery of RPA and low-code solutions that streamline business processes and improve operational efficiency. This role collaborates closely with business users and technical teams to analyze workflows, gather requirements, and translate them into functional automation solutions. The analyst will contribute to solution testing, deployment, and ongoing support, with a focus on usability, scalability, and adherence to governance standards. Ideal candidates will have experience with automation platforms such as UiPath or Microsoft Power Platform, a strong understanding of process improvement methodologies, and software development.
Job Requirements
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Education
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Preferred: Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field, or equivalent experience.
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Experience
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Required: 2 years of experience in healthcare clinical workflows and/or IT support, including experience with nursing, provider, or ancillary department technologies OR Associate degree in Computer Science, Information Systems, Healthcare Administration, a related field.
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Skills
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- Basic understanding of healthcare operations and clinical workflows
- Basic knowledge of inter-related solutions and IT systems knowledge with the aligned application domain. Develops and maintains knowledge of related IT systems as well as supporting business and IT domains.
- Basic analytical and problem-solving skills; attention to detail.
- Good communication and interpersonal skills.
- Ability to work as part of a team.
- Willingness to learn and adapt to the healthcare environment.
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Licensure/Certification/Registration
- N/A
