What are the responsibilities and job description for the Med Equip Delivery Educator - Home Support - Springfield position at CoxHealth?
Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces by Newsweek.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Ranked among the Best Employers by State for Missouri.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Additional Information About the Position for Qualified Candidates
- $1,800 Sign-On Bonus
- 24 hours of front-loaded Paid Time Off
Job Summary
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A Medical Equipment Delivery Educator III (MEDE III) will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support office or clinic/hospital settings. Provides 24-hour/day coverage to Home Support customers and triage all calls effectively.
Job Requirements
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Education
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Required: High School Diploma or Equivalent
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Experience
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No Previous Experience Required
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Skills
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•Must be able to use computer/software systems, phone system in order to transmit orders. •Markets and represents Home Support in a positive and professional manner at all times. •Possesses the ability to communicate as a team when problem solving, discussing comments, ideas and issues with co-workers and supervisors.
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Familiar and compliant with regulatory agencies and CoxHealth Home Support policy and procedures as it relates to their job.
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Demonstrates timeliness, courtesy, sincerity and patience when dealing with internal and external customers. Maintains a clean and organized work area in order to facilitate timely order placement and easy order tracking Utilizes supplies in an efficient manner and orients and maintains a thorough working knowledge of the warehouse and inventory management systems.
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Effectively maintains current knowledge of respiratory and DME equipment and trends related to home care.
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Defines hospital emergency codes, OSHA standards, infection control methods and performs lifting principles in completing the job. Practices safety principles in completing job.
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Able to communicate the problems/needs of the MEDE III job responsibilities and of a patient or customer well and through the appropriate channels
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Utilizes current committee structures and formal line of communication to promote problem solving and decision making and to communicate results.
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Utilizes standards, guidelines and protocols for optimal care delivery. Incorporate data and information to continually improve care and practice to enhance outcome.
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Familiar and compliant with DOT, Joint Commission, OSHA, FDA regulations and CoxHealth Home Support policy and procedure as it relates to their job.
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Licensure/Certification/Registration
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Required: Must obtain Class E Driver's License within 30 days of hire
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If performing Liquid Oxygen duties, a CDL is required within 60 days of hire.
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