What are the responsibilities and job description for the Med Equip Delivery Educator - Home Support - Texas Co position at CoxHealth?
Summary
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces by Newsweek.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Ranked among the Best Employers by State for Missouri.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
- $1,800 Sign-On Bonus, up to 24 hours of front-loaded Personal Time Off
Job Summary
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A Medical Equipment Delivery Educator II (MEDE II) will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support office or clinic/hospital settings. Provides 24-hour/day coverage to Home Support customers and triage all calls effectively.
Job Requirements
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Education
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Required: High School Diploma or Equivalent
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Experience
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No Previous Experience Required
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Skills
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Must be able to use computer/software systems, phone system in order to transmit orders.
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Markets and represents Home Support in a positive and professional manner at all times.
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Possesses the ability to communicate as a team when problem solving, discussing comments, ideas and issues with co-workers and supervisors.
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Familiar and compliant with regulatory agencies and CoxHealth Home Support policy and procedures as it relates to their job.
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Demonstrates timeliness, courtesy, sincerity and patience when dealing with internal and external customers. Maintains a clean and organized work area in order to facilitate timely order placement and easy order tracking Utilizes supplies in an efficient manner and orients and maintains a thorough working knowledge of the warehouse and inventory management systems.
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Effectively maintains current knowledge of respiratory and DME equipment and trends related to home care. Defines hospital emergency codes, OSHA standards, infection control methods and performs lifting principles in completing the job. Practices safety principles in completing job.
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Able to communicate the problems/needs of the MEDE II job responsibilities and of a patient or customer well and through the appropriate channels
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Utilizes current committee structures and formal line of communication to promote problem solving and decision making and to communicate results.
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Utilizes standards, guidelines and protocols for optimal care delivery. Incorporate data and information to continually improve care and practice to enhance outcome.
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Familiar and compliant with DOT, Joint Commission, OSHA, FDA regulations and CoxHealth Home Support policy and procedure as it relates to their job.
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Licensure/Certification/Registration
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Required: Must obtain Class E Driver's License within 30 days of hire
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If performing Liquid Oxygen duties, a CDL is required within 60 days of hire.
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