What are the responsibilities and job description for the Pre-Certification Supervisor position at CoxHealth?
About Us
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times
- Named one of America’s Greatest Workplaces by Newsweek in 2024.
- Recognized as a Greatest Workplace for Women in both 2023 and 2024.
- Listed as one of the Greatest Workplaces for Diversity in 2024.
- Acknowledged by Forbes as one of the Best Employers for New Grads in 2023.
- Ranked among the Best Employers by State for Missouri.
- Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.
Benefits
- Medical, Vision, Dental, Retirement Plan with employer match, and many more!
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
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The Pre-Cert Supervisor is responsible for the direct supervision of team members and the day to day operational activities of the department. This includes and is not limited to hiring, training, performance evaluation and development, skill assessment, discipline, scheduling, and team building; responsible for organizing, directing, coordination and delegating tasks and acts as a knowledgeable resource to the team; resolve operation issues by escalating and engaging with Pre-Cert Manager and Assistant Director of PAS Financial Clearance to ensure internal and external customer service is provided throughout the team.
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Education
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Required: High School diploma or equivalent
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Preferred: Bachelors in a related field
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Experience
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Required:1-2 Years related experience
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Preferred: Previous management experience
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Skills
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Excellent customer service and interpersonal skills
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Knowledge of ICD and CPT coding and how it affects reimbursement from third party payers
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Able to work independently and collaboratively in teams
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Determines level of knowledge and evaluates performance of personnel, demonstrates leadership, policy, procedure and organizational structure knowledge
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Excellent time management, interpersonal presentation, organization, prioritizing, decision making and planning skills.
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Strong computer and relevant application use skills
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Ability to effectively adapt and respond to urgent needs and requests
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Demonstrates initiative and self-motivation
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Demonstrates understanding and consistent practice of need for privacy and confidentiality
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Licensure/Certification/Registration
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N/A
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