What are the responsibilities and job description for the Logistics Dispatch Manager position at CPC Logistics Inc?
Role Description
The ideal candidate will have a strong understanding of logistics operations and be able to work efficiently in a fast-paced environment. The successful candidate will possess excellent communication and problem-solving skills, with the ability to interact with customers, drivers, and team members effectively.
Responsibilities:
- Coordinate and oversee day-to-day dispatch activities, ensuring the timely and efficient delivery of goods.
- Use TMW software to schedule, route, and optimize deliveries, ensuring maximum efficiency and cost savings.
- Assign drivers and vehicles to specific jobs, ensuring appropriate resources are allocated based on capacity and customer requirements.
- Work with the planning team to create and optimize delivery routes, reducing fuel consumption and improving delivery time.
- Track deliveries and vehicles in real-time, managing issues as they arise and ensuring smooth operations.
- Ensure compliance with safety and regulatory requirements, including Hours of Service (HOS) for drivers.
- Keep customers informed about delivery statuses, providing updates and addressing concerns as needed.
- Analyze data to improve dispatch processes, reduce costs, and optimize resource utilization.
Requirements:
- At least 1 year of experience in a dispatch role within the transportation or logistics industry.
- Proficiency in TMW Software or similar transportation management software.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Strong organizational skills.
- Familiarity with transportation regulations, including Hours of Service (HOS) and safety protocols.
What We Offer:
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- A dynamic and supportive work environment
CPC Logistics Inc. is an Equal Opportunity Employer that fully supports diversity in the workplace.
