What are the responsibilities and job description for the Logistics Operations Coordinator position at CPC Logistics?
About CPC Logistics Inc.
CPC Logistics Inc. is a leading provider of transportation and logistics solutions, committed to delivering exceptional service and value to our clients. We are seeking a skilled Transportation Dispatcher to join our team and contribute to our mission.
Job Summary:
- We are looking for a detail-oriented and organized individual with experience in dispatch operations and transportation management systems.
- The ideal candidate will have strong problem-solving skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Dispatch Operations: Coordinate and oversee day-to-day dispatch activities, ensuring timely and efficient delivery of goods.
- TMW Software Utilization: Use TMW software to schedule, route, and optimize deliveries, ensuring maximum efficiency and cost savings.
- Driver & Vehicle Assignment: Assign drivers and vehicles to specific jobs, ensuring appropriate resources are allocated based on capacity and customer requirements.
- Route Optimization: Work with the planning team to create and optimize delivery routes, reducing fuel consumption and improving delivery time.
- Real-Time Monitoring: Track deliveries and vehicles in real-time, managing issues as they arise and ensuring smooth operations.
- Compliance: Ensure compliance with safety and regulatory requirements, including Hours of Service (HOS) for drivers.
- Customer Communication: Keep customers informed about delivery statuses, providing updates and addressing concerns as needed.
- Continuous Improvement: Analyze data to improve dispatch processes, reduce costs, and optimize resource utilization.
Qualifications:
- Experience: At least 1 year of experience in a dispatch role within the transportation or logistics industry.
- Software Knowledge: Proficiency in TMW Software or similar transportation management software. Proficient with MS Outlook, Excel, and Word.
- Communication Skills: Excellent verbal and written communication skills, with the ability to interact with customers, drivers, and team members effectively.
- Problem-Solving: Strong problem-solving abilities and the ability to handle issues proactively.
- Organizational Skills: Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Knowledge of Regulations: Familiarity with transportation regulations, including Hours of Service (HOS) and safety protocols.
- Education: High school diploma required; Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.
Benefits:
- Health, Dental, Vision, and Life insurance
- Paid time off (PTO) and holiday pay
- (401k) with company contribution
- Professional development opportunities
