Outreach Assistant

Job Description:

In partnership with the Community Relations and Enrollment teams, the Outreach Assistant is responsible for building, executing and maintaining communication, primarily with technology communication tools, for all perspective and current families being served at CPCD. The goal of this position is to communicate and engage quickly and efficiently with families through various methods to maximize access to CPCD's early education programs for eligible children/families. This position will also market CPCD programs at local events and with CPCD’s mobile enrollment bus.

Pay: $21.74/hr.

About CPCD:

At CPCD, we provide more than 1,500 children living in poverty, or who are challenged by special circumstances, with an early childhood education through Head Start, Early Head Start, and the Universal Preschool Program. Our additional health, dental, and family support services ensure that children enrolled in our programs are ready to succeed in school and life. Join our team and help us make a difference in the lives of children and families in our community.

Additional Benefits for Eligible Employees (25 hours per week):

CPCD offers paid vacation time, paid sick time, and paid holidays/Breaks.

• Paid Holidays include Memorial Day, Independence Day, Juneteenth, Presidents Day, Martin Luther King Jr. Day
• Paid Breaks include 1-week for Spring Break (March), 1-week for Fall Break (November), and 2- weeks for Winter Break (end of December/beginning of January).

Eligible employees receive a competitive benefits package including

• Access to medical, dental, and vision insurance, flexible spending accounts, Aflac supplemental insurance, and voluntary life insurance. CPCD also pays for Basic Life, Long Term Disability, and AD&D insurance at no cost to you.
• Our 401(k) program offers traditional and Roth enrollment options with automatic enrollment in our profit-sharing after 1-year of employment.

Tuition Assistance is available after 60 days of employment

• $4,000 per year for Early Childhood Education Associates/Bachelor’s Degrees.
• $2,500 per year for other degrees related to employment at CPCD.
• Click here to view our Career Mapping page and see the opportunities for growth.

Employee Wellbeing

• Employee Assistance Program provides 6 FREE sessions with a counselor or therapist per year
• Full well-being program to encourage and promote your well-being in the workplace, including 2 hours of paid time per month for wellness activities.

Please Note: The successful completion of a post-offer, pre-employment physical examination, TB screen, back-ground screen and drug test (including marijuana) is required.

EOE

Required

• High school diploma or equivalent education.
• At least one year of demonstrated experience in customer service in a nonprofit or social services field, working with vulnerable populations.
• Knowledge of community outreach, communication/awareness-building principles, and multiple communication platforms.
• Possess interpersonal skills to interact with the public and work with families and staff in a professional, respectful manner. Strong customer service orientation and conflict management skills.
• Excellent written and verbal communication skills.
• Ability to network and build relationships with CPCD parents, individuals, agencies and other stakeholders.
• Demonstrated initiative within a team atmosphere.
• Demonstrated ability to innovate and adapt approaches to evolving challenges.
• A strong grasp of basic technology, managing files and records, completing forms and working in a database.
• Successful completion of a pre-employment physical examination, TB test, drug test (including marijuana), and background check in accordance with the Office of Head Start Performance Standards and Childcare Licensing. (Physical examination and TB test thereafter as required).
• Must have access to reliable transportation and maintain minimum liability insurance as required by the State of Colorado if private vehicle is used.

Preferred

• Bilingual in Spanish and English.
• Knowledge of local community resources and agencies.
• Knowledge of Colorado Springs and neighborhood demographics.
• Some college credits in business, marketing, communications or social work, or related field.

CPCD is committed to diversity in its workforce and is proud to be an equal-opportunity employer. CPCD considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.