Library Technology Specialist

The Town of Eaton Colorado’s Public Library is looking for Library Technology Specialist.

Nestled in the heart of Eaton, Colorado, our historic yet modern library boasts a newly remodeled facility equipped with makerspace technology, public meeting spaces, and updated youth areas. Our tight-knit community shows up with big support for all things library and the contributions of our creative, passionate team of staff are regularly celebrated as we work together to turn big dreams into a reality.

What We Offer: As a member library of the High Plains Library District, we receive solid funding to offer competitive salaries, extensive programs, and up-to-date collections while maintaining local authority over our policies and services under the Town of Eaton. We promote a culture of wellness, prioritize work-life balance, and offer a supportive environment where staff can thrive. This position is eligible for a $500 annual wellness allowance, $5,250 annual tuition reimbursement and access to ongoing professional development opportunities.

Why Join Us? Escape the hustle and bustle of the city and become part of something truly special in our beautiful town on the northern plains of Colorado. Enjoy the picturesque surroundings, from the sprawling farmland to the nearby bike trails and Pawnee Grasslands. Our library is located 5 miles north of Greeley, home to the University of Northern Colorado. Fort Collins, home to Colorado State University and a convenient gateway to enjoying the Rocky Mountains, is only a 25-mile drive on uncrowded roads.  

Join us in Eaton, where your passion for helping others meets a community that feels like family.

STATEMENT OF PURPOSE

The Library Technology Specialist performs professional duties in a busy public library including providing frontline customer service, coordinating makerspace and computer lab services; providing internal and external help desk support; offering technology instruction and classes for youth and adults; creating marketing and website content, and additional functions in specialty area of responsibility. Requires some evening and weekend (Saturday) hours. Reports to the Information Technology Services Supervisor.  
   

ESSENTIAL FUNCTIONS 

To perform these jobs successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develops marketing and communications including content for the library’s website and social media platforms, fliers, and advertisements.
• Works a busy public service desk: guides library patrons in the effective use of library services and resources; checks materials in and out, answers reference and reader’s advisory questions. 
• Provides technical support including installation, configuration, maintenance and troubleshooting of hardware & software.
• Analyzes and solves Windows and Mac-based computer issues using a variety of systems management tools and techniques.
• Trains users on standard software and operations.
• Assists with implementing IT projects, systems and services, establishing IT procedures and evaluating technology training needs of staff and public.
• Serves as part of a collaborative, effective team: acts as a staff resource in area of specialty; creates statistical reports; participates in strategic planning and work plan creation and implementation. 
• Serves as a liaison on different cross-community boards, district and town committees.
• Recommends budget, equipment and supply purchases.
• Maintains a safe, welcoming environment for library staff and patrons. Enforces library policies and addresses staff and patron concerns.
• Regularly serves as Person in Charge. 
• May coordinate and direct the work of volunteers.
• Other duties as required and necessary to ensure the success of the organization.

SUPERVISION

No supervisory responsibilities.

KNOWLEDGE, SKILLS and ABILITY 

• Ability to consistently promote, work, and act in a manner in support of the Library’s and Town’s vision, mission and values. 
• Ability to provide technology instruction, classes, programs and public presentations to groups of varying ages.
• Working knowledge of the library's computer system, digital resources and maker technology.
• Skilled in Microsoft Windows, Office 365, SharePoint, Microsoft Outlook, Deep Freeze, Envisionware PC Reservation, Sierra, Phone systems, and CivicPlus.
• Knowledge of standard library operating procedures, methods and philosophies. 
• Ability to work with and relate to all ages, identities and backgrounds. 
• Ability to use computer software, such as Canva and Adobe, to prepare materials for marketing and promotion. 
• Ability to establish effective working relationships with library and town coworkers. 
• Ability to perform job duties during relaxed or stressed activity levels within the library. 
• Welcomes diverse populations, including but not limited to cultural, racial, economic, and ethnic diversity. 

CORE COMPETENCIES

Teamwork, Trustworthiness, Customer Service, Communication, Quality of Work, Innovation, Leadership, Flexibility, Safety

Experience

• One (I) year of progressively responsible public service, library or related  field required. This is in addition to any years used to satisfy the education requirement.
• One (I) year experience in IT support, computer systems, information technology, or related field experience is preferred. 
• Experience providing frontline customer service to diverse individuals and groups is preferred.
• Spanish language proficiency is preferred.
• An equivalent combination of post-secondary education and experience may be substituted for the degree on a year for year basis.

 Education

• An Associate degree is required. 
• A Bachelor’s degree is preferred.

Additional Requirements/License/Certifications

• Must have reliable transportation. 
• Possession of a valid driver’s license is preferred.
• Passing a driving record (MVR), references and criminal history background check will be required prior to the start of employment.
• Must be able to provide documentation that proves eligibility to work in the United States without sponsorship.

MATERIAL AND EQUIPMENT DIRECTLY USED 

Operating knowledge of library on-line computer catalog and staff terminals; Internet; personal computers (PC's); printers; hosting and attending on-line meetings using various platforms; technology such as tablets; electronic readers (eReaders); sound systems; MP3 players, Gaming Systems; laminators; photocopier; paper cutter; Digital Video Device (DVD) players; graphic design platforms; basic video recording tools; telephone; library carts; library materials (books, DVDs, Compact Discs (CD's), etc.); makerspace technology (3D printer, laser cutter, etc.) and arts and crafts materials.

WORKING ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Incumbent will work in a dynamic public library environment with extensive public contact including explaining displayed information and directing customers to shelf locations and answering questions.  
• This requires a flexible schedule including “regular” evening and weekend hours to requires “some” evening and weekend hours
• Work is generally performed in an indoor library environment.   
• Subject to interruptions, working with all ages and sudden stressful demands. 

PHYSICAL AND MENTAL REQUIREMENTS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to access and visually scan the library computer and staff screens.
• Must be able to position or move materials on varying height shelves for extended periods of time.
• Must be able to move library carts weighing in excess of 50 pounds across a carpeted floor.
• Must be able to kneel, sit on floor and get up from floor for an extended period.
• Must be able to manipulate visual materials during story times. 
• Ability to stand, sit, walk, talk, reach with arms and hands, have good manual dexterity, use hands and fingers to operate a computer and telephone keyboard, handle or feel, hear alarms/telephones/normal speaking voice.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. 
• Moderate physical activity required by moving and positioning objects up to 50 pounds occasionally and/or up to 20 pounds frequently.

BENEFITS
The Town offers an excellent benefits package covering the employee including full health, dental, Gap insurance, long-term disability, short-term disability, life insurances; and retirement contribution packages.  Generous vacation and sick leave policies.
We also offer supplemental benefits to include vision, accident, cancer, additional whole and term life insurances and flexible spending account (FSA).  Additional 457(b) options. Employer will match 5% of employee contributions to the optional 457(b) plan, up to 1% of the employee's compensation. 

The Town of Eaton is an Equal Opportunity Employer and does not discriminate against any person in any condition of employment.

Salary : $47,019 - $64,535