Library Associate

Library Associate

Pay Grade: 45
Compensation/Benefits: $21.82 - $29.52/hr; Part-time benefits
FLSA Classification: Non-Exempt
Hours: 20 hrs/wk Part-time; Some days, evenings, and weekends
Location: LINC Library Innovation Center, Greeley

Department: Branch Services
Supervisor: Patron Services Supervisor
Supervises: None
Deadline: February 11, 2025 

Role:  

Answers patron requests for information and assistance, assists patrons with self-check and library technology, and plans and conducts programs.

Major Duties and Responsibilities:

35% - PATRON ASSISTANCE – Serves as the first point of contact for patrons in assistance with using library materials and information, guiding them in searching the catalog and stacks, accessing databases, and navigating the Internet; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview. (Essential)

20% - CIRCULATION – Checks out and renews materials; Assists patrons with self-checkout and checking in materials; issues and updates library cards; and follows procedures and collects money for fines and over-dues; processes holds; checks in materials and sorts and routes the materials to their proper location in order to assist patrons with borrowing of materials.  (Essential)

15% - TECHNOLOGY INSTRUCTION –  Serves as the first point of contact for patrons in assistance with using library technology; identifies opportunities for formal training in the library; advises patrons on availability of classroom and individual technology instruction; and passes the patron on to a Librarian for further assistance beyond the efforts required of a reference interview.  (Essential)

15% - IN BRANCH PROGRAMMING– Typically under the guidance of a Librarian, develops informative and entertaining programs by using project management and outcomes-based planning and evaluation tools; assists in delivering programs to audiences within the library; assists Community Relations and Marketing with recruiting attendees in order to provide benefit to patrons, to promote use of library resources and represent the library district to the community. (Essential)

10% - COLLECTION MAINTENANCE – Informs Librarians about gaps in the collection in order to maintain an appealing, current, and useful collection.  (Essential)

5% - OTHER DUTIES – Assists with providing website content, shelves library materials by loading carts with returned materials in order to return materials to library shelves; creates booklists, displays, bulletin boards, electronic documents and other special tools; and assists Supervisor in order to ensure the smooth operation of the department.  (Non-Essential)

Minimum Requirements:

Education: 

Bachelor’s Degree 

Experience:  

One year of similar or related experience

Able to read, write, and speak Spanish fluently (preferred)

Or any combination of education and experience which provides the success factors.

District Success Factors:

Focuses on the customer

Initiative

Contributes to a positive work environment

Strategic thinking

Pursues personal development

Continuous improvement

Takes pride in the workplace

Emotionally intelligent

Tactful

Knowledge of public library operations

Creativity 

Job Success Factors:

Knowledge of public library reference service 

Knowledge of print and online reference resources 

Skill in reference interviewing

Skill in using and troubleshooting a variety of computers and mobile electronic devices 

Skill in Windows, MS Office Suite, and Publisher

Skill in using Innovative Interfaces, Inc’s Sierra or another comparable automated library system

Skill in customer services including dealing with difficult patrons and volatile situations 

Able to operate various office equipment including copiers 

Able to plan and conduct age-appropriate programming

Able to use good judgment

Able to work in teams

Able to work with confidential information

Able to foster a nonjudgmental, supportive environment for a diverse population of users by using patience and effective communication to assure a positive learning experience

Physical Success Factors:  

Able to push a fully loaded book-cart weighing up to 200 lbs.

Able to lift 50 lbs.

Benefits: 

Dental Insurance 

Vision Insurance 

Life Insurance 

Accidental Death and Dismemberment (AD&D) Insurance 

Short-Term Disability 

Long-Term Disability 

457 Deferred Compensation Plan 

Tuition Reimbursement 

Paid Leave 

This Job Description is not a complete statement of all duties and responsibilities comprising this position.