What are the responsibilities and job description for the Purchasing - Customer Service Coordinator / 60954 position at CPS Recruitment?
Purchasing - Customer Service Coordinator
$24-$28.75/hr DOE
Our client, a successful and growing ISO 9000-registered company, is seeking a full-time Purchasing/Customer Service Coordinator to join their team. This position is responsible for developing and maintaining customer relationships, advocating for customer needs, and ensuring management is aware of any issues or concerns. The role also involves developing and negotiating pricing and delivery terms for recurring business.
Responsibilities
$24-$28.75/hr DOE
Our client, a successful and growing ISO 9000-registered company, is seeking a full-time Purchasing/Customer Service Coordinator to join their team. This position is responsible for developing and maintaining customer relationships, advocating for customer needs, and ensuring management is aware of any issues or concerns. The role also involves developing and negotiating pricing and delivery terms for recurring business.
Responsibilities
- Serve as the primary point of contact for customers regarding delivery dates and order issues.
- Review current and historical manufacturing data to calculate and prepare pricing for existing customers.
- Prepare purchase orders, follow up to expedite deliveries, and verify shipments against orders.
- Coordinate delivery schedules for outside goods and services to align with manufacturing plans.
- Ensure management is informed of potential customer issues related to satisfaction.
- Communicate customer service concerns or special situations that require additional attention.
- Maintain purchasing records, including purchase orders, order statuses, and a purchasing database within the manufacturing software.
- Monitor supplier performance and address any issues as needed.
- Proven experience in customer service and purchasing within a manufacturing environment.
- Familiarity with supply chain management principles and best practices.
- Experience with SAP or Oracle EBS is highly desirable.
- Knowledge of contract management, supplier management, and procurement processes is a plus.
- Strong organizational skills with the ability to manage multiple tasks efficiently.
- Excellent verbal and written communication skills to effectively engage with clients and team members.
- Ability to work independently and collaboratively in a fast-paced environment.
- Health, dental, life, and disability insurance
- Participation in an Employee Stock Ownership Plan (ESOP)
- A well-funded 401(k) retirement plan
Please submit a resume to cnyjobs@cpsrecruiter.com for immediate consideration.
CPS Recruitment is an EOE
#wny123
CPS Recruitment is an EOE
#wny123
Salary : $24 - $29
