What are the responsibilities and job description for the Communications Officer for the Americas - Associate position at Crédit Agricole CIB?
Job description
Business type
Types of Jobs - Marketing & Communication
Job title
Communications Officer for the Americas - Associate
Contract type
Permanent Contract
Job summary
Summary
We are looking for an experienced, proactive, detail-oriented and passionate communicator to join our Communications team as a Communications Officer who will assist the Head of Communications for the Americas to implement internal and external communications strategies and be a trusted and strategic advisor for our business lines.
The ideal candidate will speak fluently French, excel in a fast-paced environment, be an excellent writer, a team player, and a problem-solver.
Based in New York, the scope of the role covers the Americas region.
Key Responsibilities
As an active member of the Communications team, you will assist the Head of Communications for the Americas to lead employee engagement and accompany the business lines in their commercial strategy across the region through thoughtful and comprehensive communications initiatives. You will also support the team by staying one-step ahead to help manage priorities effectively, coordinate activities, and track critical deliverables.
Internally, you will develop strong relationships with the Head Office Communications competence centers, Communications Correspondents in the region, and with key partners including the Chief-of-Staff team and the business lines.
The incumbent will help the Head of Communications for the Americas to define and implement the communications strategies related to our activities in Canada [Credit Agricole CIB & Credit Agricole Services & Operations] and be a point of contact for the Head Office Communications Competence Centers.
Event and Client Communications
§ Events Management
§ Benchmarking exercises
§ Advertising
§ Marketing and PR
We are looking for an experienced, proactive, detail-oriented and passionate communicator to join our Communications team as a Communications Officer who will assist the Head of Communications for the Americas to implement internal and external communications strategies and be a trusted and strategic advisor for our business lines.
The ideal candidate will speak fluently French, excel in a fast-paced environment, be an excellent writer, a team player, and a problem-solver.
Based in New York, the scope of the role covers the Americas region.
Key Responsibilities
As an active member of the Communications team, you will assist the Head of Communications for the Americas to lead employee engagement and accompany the business lines in their commercial strategy across the region through thoughtful and comprehensive communications initiatives. You will also support the team by staying one-step ahead to help manage priorities effectively, coordinate activities, and track critical deliverables.
Internally, you will develop strong relationships with the Head Office Communications competence centers, Communications Correspondents in the region, and with key partners including the Chief-of-Staff team and the business lines.
The incumbent will help the Head of Communications for the Americas to define and implement the communications strategies related to our activities in Canada [Credit Agricole CIB & Credit Agricole Services & Operations] and be a point of contact for the Head Office Communications Competence Centers.
Event and Client Communications
§ Events Management
- Assist with the organization of regional internal events such as in-person/virtual/hybrid staff town halls, meeting with management series, lunch & learn series, year-end party, and client events
- Liaise with key partners such as IT/Help Desk and Property and Corporate Services to ensure a smooth and success event onsite
- Prepare a detailed proposal including cost estimate, budget management and timeline
- Draft the budget estimate and get the necessary approvals
- Design and manage event website and handle registration through Evenium/Eventology and keep stakeholders informed about the event’s progress
- Provides audio/visual and event support for communications purposes as needed
§ Benchmarking exercises
- Provide support to the business line on benchmarking initiatives with specialized media by researching industry
§ Advertising
- Provide assistance to business lines with marketing campaigns/advertorials as required
§ Marketing and PR
- Work with Head Office Communications competence centers on external-facing marketing and public relations materials such as fact sheets, infographics, executive biographies, employee announcements, brochures, among others
Supplementary Information
Key Responsibilities Continued:
§ Client Gift Catalogue
Information and Press Relations
§ Content Creation
§ Social media
Salary Range: $90k - $100k
§ Client Gift Catalogue
- Manage ideas for gifts, work with vendors for samples and eventual orders, add items to Catalogue, work with Property & Corporate Services to fill orders, distribution, etc.
Information and Press Relations
§ Content Creation
- Draft/edit internal announcements and emails to help convey Bank’s developments and keep employees closely linked to the Bank’s global mission
- Develop and draft content for InsideLive to keep the site a dynamic and informative central location for internal company information such as key milestones, employee events, strategy updates, etc.
- Coordinate with Head Office on story publication via various communication channels and ensure all internal communication is consistent with the company’s strategy, key messages, and style
- Assist with internal communications and employee engagement strategy for the Americas, including employee events, executive messages, talking points, and recognition opportunities
- Develop and support senior level (specifically the Senior Regional Officer) strategic presentations and project management, including decks, briefs, talking points, etc. closely with the Chief-of-Staff team
§ Social media
- Coordinate with the Head Office Content and Social Media teams on external content publication: LinkedIn, X, and www.ca-cib.com
Salary Range: $90k - $100k
#LI-DNI
Position location
Geographical area
America, United States Of America
City
NEW YORK
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Key Responsibilities Continued:
§ Work with HR Recruitment
- Work closely with HRE and the senior Management to deploy communication campaigns to help promote the Bank in Montreal’s market (Canada) when needed
Budget and Project monitoring
§ KPIs Reporting and Research
- Regularly update the KPIs reporting file & other relevant reporting documents
- Maintain and regularly update the regional events calendar, ensuring accuracy and timely reporting of updates to relevant stakeholders
Level of minimal experience
3-5 years
Experience
University graduate
3-5 years of applicable experience with at least 2 years working
- Working knowledge of corporate communications strategies, best practices, implementation and execution techniques.
- Project management experience
- Content creation experience
- Excellent English writing and editing skills.
- Creative and strategic storyteller with the ability to breakdown complex topics for a range of audiences.
- Ability to communicate effectively with all levels of employees and management.
- Exceptional project management and organizational skills with the ability to multitask and prioritize initiatives.
- Attention to detail is a must.
- Ability to work seamlessly across Americas/EMEA time zones.
- Language skills: advanced French and English, both oral and written
- MS Office Suite (Word, Excel, Powerpoint)
- Adobe Creative Suite
- Social media platforms
- Language skills: Spanish would would be a plus to support the Latam market
Salary : $90,000 - $100,000
