Ballpark Operations Assistant

Ballpark Operations Assistant

POSITION SUMMARY:

The Ballpark Operations Assistant plays a vital role in supporting the management and execution of events at Coors Field, including Colorado Rockies home games and special events. This position provides hands-on experience in stadium operations, guest services, and event logistics. The ideal candidate is organized, detail-oriented, and eager to contribute to the game-day experience.

DUTIES & RESPONSIBILITIES:

• Oversee all aspects of Coors Field’s Lost & Found, including logging and tracking lost items, responding to guest inquiries, and coordinating item returns.
• Produce and distribute Guest Passes on game days.
• Assist with guest and event service correspondence, including responding to inquiries and maintaining records.
• Support the Event Service team with scheduling, badge production, and employee training sessions.
• Assist with organizing and distributing employee incentives, such as Employee of the Month, Outstanding Service Awards, and treat days.
• Support the Stadium Operations team from an administrative perspective by drafting documents or filling in forms for distribution.
• Maintain the front desk and mailroom operations, assisting as needed.
• Ensure cleanliness and organization of Event Service computers and staff areas.
• Monitor and replenish printed materials, including Contact Cards, A-Z Guides, Handbooks, and other guest information resources.
• Assist with staff wardrobe management, ensuring uniforms and materials are properly tracked and distributed.
• Perform physical setup and breakdown tasks for events, including moving barricades, signage, and other operational equipment.
• Carry out other duties as assigned to support event operations.

JOB REQUIREMENTS:             

• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Strong oral and written communication skills.
• Ability to work independently, follow instructions, and complete all assigned tasks with limited supervision.
• Excellent organizational skills and attention to detail.
• Excellent communication skills, including verbal and written communication.
• Demonstrated reliability, punctuality, and professionalism.
• Ability to work well in a fast-paced, team-oriented environment.
• Flexible availability, including weekends, holidays, split shifts and evenings.
• Commitment to working from March 1 through October 31, including all Rockies home games and post-homestand workdays.

PHYSICAL JOB REQUIREMENTS:

• Ability to properly lift, carry, and transport boxes, barricades, stanchions, or other event-related equipment weighing up to 50 lbs.
• Ability to stand and walk for extended periods (up to 6-8 hours per shift), including navigating stairs and various stadium areas.
• Ability to bend, reach, and perform manual event setup and operations tasks.
• Capable of working outdoors in varying weather conditions, including extreme heat, cold, and inclement weather.
• Ability to work split shifts and extended hours as the event schedule requires.
• Ability to maintain focus on tasks and follow through to completion.

WORK SCHEDULE:      

This position follows a varied work schedule and requires availability for:

• All Colorado Rockies home games and select special events.
• Post-homestand duties on the day following the final game.
• Evenings, weekends, and holidays as part of regular operations.

COMPENSATION & BENFITS:

$18.81 per hour

Our seasonal Event Services team members enjoy:

• In addition to the base pay, the Club provides a 401(k) with an employer match, employee parking, employer-provided game tickets to home games, employee discounts on merchandise, an employee assistance program, and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents, which may be modified or amended at any given time.
• Please note that all benefits are subject to eligibility requirements and the terms of official plan documents, which may be modified or amended at any time. While our philosophy is the same everywhere, benefits may vary by work location.

APPLICATION PROCESS:

• Applications will be reviewed on a rolling basis but must be received by 3/07/2025
• The estimated time to complete the recruitment process will be by 03/14/2025
• Please note that this is just an estimate, and the posting and recruiting process may be removed or extended at any time.
• A note for Colorado Rockies employees:
• Please  apply via the internal job board in UKG by following these prompts: MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOW
• If you cannot access UKG, please list your most recent Manager as an Employee Reference on your application.

EQUAL OPPORTUNITY EMPLOYER:

Rockies baseball is for everyone! We pride ourselves on hiring, developing, and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants and employees will receive consideration for employment or promotion without regard to race (including, but not limited to, traits historically associated with race, such as hair texture and length and/or protective hairstyles), color, national origin, gender identity, gender expression, sexual orientation, familial status, marital status, ancestry, age (40 ), creed, religion, disability, veteran status, pregnancy/childbirth and related conditions, or any other category or activity protected by law. In addition, we will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities in compliance with the ADA. All employment and promotion decisions will be decided on the basis of qualifications, merit, and business needs.

Salary : $19