What are the responsibilities and job description for the Desktop Support Engineer position at CrackaJack Digital Solutions?
Job Details
Desktop Support Engineer
San, Francisco, CA (Hybrid)
2-3 Years of experience required, more than 5 do not apply.
Understanding of Windows operating systems, hardware, software, and networking.
Experience with Windows/Linux/Mac OS environments.
Knowledge of SaaS (Software as a Service) and other hosting protocols for software.
Understanding of advanced technical skills like programming experience or network security experience.
Excellent problem-solving and multitasking.
Excellent communication skills both in written and spoken.
A strong capacity for problem-solving and critical thought.
Able to work both independently and in a team.
Providing prompt, courteous, and professional customer service.