What are the responsibilities and job description for the Nurse Manager- Outpatient Clinic position at Craig Hospital?
Position Closes: March 7th, 2025
POSITION SUMMARY
The Outpatient Clinic (OPC) Nurse Manager provides leadership with the advanced knowledge, expertise and clinical skills necessary to promote expert nursing care in the outpatient setting at Craig Hospital. The OPC Nurse Manager leads the clinic to promote and restore patients' health by developing day-to-day management and long-term planning of patient care; directing and developing staff; collaborating with providers and multidisciplinary professional staff; providing physical and psychological support for patients, friends, and families. Promote clinical innovation, evidence-based practice and continuous evaluation of patient care outcomes. The OPC Nurse Manager operationalizes the Craig mission and values within the nursing department by providing supervisory leadership and clinical support to the nursing staff.
POSITION REQUIREMENTS
- Licensure/Certifications/Registrations: Current Colorado RN license and current BLS for the Health Care Provider certification required. Specialty certification (CNRN, CRRN or CWOCN) is required.
- Education: A graduate of a nursing program from an accredited (CCNE or NLNAC) college or university required. Bachelor of Science in nursing degree required, Master's degree in a relevant field preferred.
- Experience: Minimum of three-five years nursing and one-two years nursing leadership experience preferred.
- Skills & Abilities: Knowledge of nursing principles, practices, and procedures and patient safety principles in the patient care environment required. Knowledge of nursing principles, practices and procedures in neuroscience and acute med/surg in the rehabilitation setting is strongly preferred. Outpatient experience preferred. The ability to assess staff, patient, and family needs and coordinate an appropriate nursing plan of care. Excellent organization and customer service skills. The ability to successfully handle multiple priorities and prioritize and schedule accordingly. Must be able to successfully and effectively communicate with a variety of personnel. Advanced team-building, conflict resolution, and communication skills, both verbal and written, are required. The ability to determine or interpret work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. Work collaboratively with other departments and providers. Able to respond to crises and emergency situations appropriately. The ability to develop institutional educational and research policies and programs, quality improvement programs, and operational policies and procedures. The ability to use professional judgment to identify areas for improvement and participate in the development of quality initiatives. The ability to maintain confidentiality in all aspects of the position. Proven analytical, problem-solving, and troubleshooting skills. The ability to make formal presentations in front of large groups. Creative and able to be an "out of the box" thinker. Strong computer skills, including Microsoft Office.
ESSENTIAL FUNCTIONS
- Ensure staff practice according to the ANA Code of Ethics and within the scope of an RN according to the Colorado Nurse Practice Act. As needed, provide direct patient care along with the same guidelines. Use Standards of Care and hospital policies/procedures to guide practice.
- Participate in the development and implementation of clinically based goals and objectives through annual quality improvement projects and needed technology enhancements. Serves as a change agent, assisting others to understand the importance, necessity and impact of change.
- Provide leadership and work to develop staff and guide them through problem-solving, change, and their personal development.
- Provide direction and supervision of nursing personnel, demonstrate professional judgment, use problem-solving techniques and delegate appropriately. Review and evaluate the work performance of the clinic staff annually and more frequently if needed. Counsel employees according to an established discipline action policy.
- Maintain the perspective of all outpatient services when making decisions and following up on issues or concerns.
- Collaborate with the Outpatient Clinic team and nursing leadership to assess and allocate staff resources on a daily basis, based on patient needs. Coordinate nursing care activities in collaboration with other members of the interdisciplinary rehabilitation team to facilitate achievement of overall program goals. Maintain consistent involvement with the SCI and/or TBI Leadership Committees.
- Participate in outpatient admission planning, coordinate the updating of the plans for outpatient program/service lines, and give clinical information to appropriate departments.
- Audit nursing documentation and participate in outpatient quarterly audits. Monitors compliance of nursing documentation through auditing processes, including but not limited to patient education, nursing documentation and clinic charges.
- Demonstrate competency in time management, organization, prioritization & critical thinking by planning and organizing work assignments and prioritizing the specific needs of the patients and staff.
- Address all patient and family concerns in a timely manner and report appropriately to the ACNO.
- Participate in the development and implementation of clinically based goals and objectives. Serve as a change agent, assisting others to understand the importance, necessity and impact of change. Consistently demonstrate knowledge of and application of quality indicators, and proactively monitor and implement systems to achieve and/or surpass hospital benchmarks.
- Assist with recruiting and retention of qualified licensed personnel while striving to provide continuity of care and maintain employee morale and motivation levels.
- Monitor all departmental equipment. Direct and plan new equipment acquisition, monitor repairs and maintenance and equipment certification.
- Assist with the development of annual staff competency expectations. Actively work to maintain staff competency. Provide training and education to unit staff as needed to maintain and improve the knowledge and skills necessary to provide high-quality care.
- Ensure orientation and training of staff in proper work practices when they are hired and conduct and evaluate retraining and refresher training as needed.
- Support and promote hospital standards for superior customer service by exhibiting positive, courteous, and helpful behavior when dealing with all internal and external customers.
- Assume the essential functions of the job responsibilities of a staff nurse as patient needs require.
** This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned
Craig Hospital Benefits:
Benefit Eligible Positions:
At Craig Hospital, we offer a wide range of outstanding benefits that allow our employees to tailor a benefits package that meets their individual needs. Planning a family or looking forward to retirement, we have options. Our medical insurance is a self-funded plan administered by Allegiance Benefit Plans with a CIGNA network of providers offering two different comprehensive plans. We offer dental insurance through Delta Dental, and vision insurance through EyeMed. Craig offers Health Care and Dependent Care Spending Accounts. Craig also provides, and pays for both Short Term and Long-Term Disability Insurance plans for every benefit-eligible employee. We offer generous time off benefits to allow you to enjoy your time away from work too! Additionally, we have a 403b Retirement Plan with a generous matching contribution through Empower Retirement that you are eligible for upon hire. Do you want to go back to school? We have Tuition Assistance. Unexpected emergency? We have Employee Assistance Programs. For Craig, we believe in offering best-in-class benefits, and we prioritize benefits to support you.
Salary Range: $47.13/ Hour - $67.87/ HourSalary : $47 - $68
