Full-Time Receptionist

Job Title: Full-Time Receptionist

Location: Crain Hyundai of Fayetteville

Department: Front Desk

Reports To: Office Manager/Service Manager

Job Overview:

Crain Hyundai of Fayetteville is seeking a friendly, organized, and professional full-time receptionist to be the first point of contact for our valued customers. As a receptionist, you will be responsible for managing the front desk, answering phone calls, greeting customers, and performing various administrative duties to ensure a smooth and efficient operation of the dealership.

Key Responsibilities:

• Greeting Customers: Welcome visitors, clients, and potential buyers with a friendly and positive demeanor.
• Answering Calls: Efficiently handle incoming calls, direct them to the appropriate departments, and take detailed messages when needed.
• Customer Service: Provide excellent customer service by answering questions, offering assistance, and maintaining a positive and professional attitude.
• Managing the Front Desk: Maintain a neat and organized reception area, ensuring it reflects the professionalism of the dealership.
• Administrative Support: Assist with basic administrative tasks such as filing, photocopying, data entry, and managing paperwork.
• Communication: Relay important information to management and sales/service teams regarding customer needs and any updates.
  
  
  

Qualifications:

• Experience: Previous experience in a receptionist or customer service role, preferably in the automotive industry, is a plus.
• Communication Skills: Excellent verbal and written communication skills with the ability to effectively interact with clients and team members.
• Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain a tidy and professional work environment.
• Technical Skills: Proficient in basic office software (Microsoft Office Suite, email systems) and the ability to learn dealership management software.
• Personality: Positive, friendly, and approachable demeanor with a strong focus on customer satisfaction.
• Multitasking Ability: Ability to manage multiple tasks and requests simultaneously in a busy, fast-paced environment.
• Work Ethic: Reliable, punctual, and able to work as part of a team.
  
  
  

Work Schedule:

• Full-time position, Monday through Friday from 8am-5pm.
  
  
  

Compensation:

• Competitive hourly wage based on experience.
• Benefits package including [health insurance, paid time off, retirement plans] after eligibility.