What are the responsibilities and job description for the Service Porter position at Crain Automotive Team?
We have an immediate opening for a Service Porter. Come be an integral part of our team!
Responsibilities:
- Pulling around customers vehicles to be serviced or for pick up
- Shuttle driver for customers
- Other duties upon request
- Greet and welcome guests as soon as they arrive on the service drive
- Direct visitors to the appropriate person and/or area
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in-person and via phone/email
- Set follow-up appointments for next service visits
- Make outbound service calls to set appointments and to confirm upcoming appointments
- Help drive a customer friendly environment
Qualifications:
- Driver’s License
- Deadline and detail-oriented
Requirements:
- Excellent phone etiquette
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Excellent organizational skills
- Multitasking and time-management skills a plus
- Customer service attitude
Benefits:
- Industry leading 401K plan with percentage match
- Low cost, excellent health, dental and vision insurance
- Promote from within, we have several dealerships statewide
The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as, collision centers for body repairs. We have locations across Northwestern and Central Arkansas and are constantly growing. We do this by hiring the best and offering the most competitive pay plans, full benefits, 401K and life insurance. So, if you are passionate about providing great customer service and this sounds like the place for you, we would love to hear from you.
