What are the responsibilities and job description for the Client Development Manager position at Crane Solutions?
GENERAL DISCRIPTION
Responsible for the account management, development and growth of Crane Solutions’ client base. Works closely with leadership team to enhance service offerings, marketing materials and achieving company revenue, net revenue and net income goals. Supervises Account Managers, Account Executives and Operations Associates. Builds relationships with company stations and sales personnel to secure new business and grow existing business.
ESSENTIAL JOB FUNCTIONS
- Supervises staff involved in sales and revenue growth
- Manages the implementation of new business to ensure a successful start-up
- Develops accounts to increase revenue share by securing new lanes and new projects, as well as additional service offerings
- Ensures the achievement of client specific key performance indicators
- Develops and administers client specific scorecards
- Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives
- Establish individual and team goals to budget
- Maintains sales pipeline
- Oversees collection efforts to ensure timely payment
- Trains, develops and motivates employees to peak performance and growth in their knowledge and responsibilities
- Other duties as assigned.
EDUCATION AND EXPERIENCE
- High school diploma or GED/Bachelor’s degree preferred
- Minimum 10 years’ brokerage experience, including 5 years in management of a brokerage operation
PHYSICAL REQUIREMENTS
- Talking, hearing and using hands to operate computer equipment
- Vision abilities required by this job include close vision and the ability to adjust focus
OTHER SKILLS AND ABILITIES
- Technical aptitude: Microsoft Office, Transportation/Warehouse Management Systems, Microsoft Visio, Transportation Analysis Tools, Network analysis tools, Simulation and Inventory tools, Data visualization including Tableau, Spotfire and PowerBI
- Excellent written and verbal communication skills
- High degree of organizational skills
- Demonstrates effective negotiation and closing techniques
- Strong understanding of the truckload industry to include equipment types, carrier capabilities, pricing and regulations
- Strong understanding of US Geography
- Excellent organizational and problem solving skills
- Proficient in Microsoft Excel, Word and PowerPoint
- Works well in a team environment
CERTIFICATIONS AND LICENSES
Professional certification may be required in some areas.
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
- Quarterly Incentive Plan
- 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
- Excellent Medical, Dental and Vision benefits
- Tuition Reimbursement for education related to your job
- Employee Referral Bonuses
- Employee Recognition and Rewards Program
- Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
- Employee Discounts
- Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan
Salary : $100
