Operations Systems Analyst

Essential Job Functions

• Serves as primary technical support for site database operations, such as Warehouse Management Systems (WM). Ensures operational system integrity, including setup and control processes.
• Interfaces with Operations staff to review operating procedures and maximize system efficiencies. Provides regular communication to site Operations and internal departments regarding operational issues, process flows, customer requirements, account specific issues, etc. Includes analysis, insight, and recommendations.
• Coordinates with Information Technology to resolve site technical issues. Ensures issues are being identified, addressed, and resolved in a timely manner. Serves as functional user to define site requirements for layout and design of site databases. Investigates and recommends new technologies and information systems appropriate to the site. May work with system providers to obtain costs for system enhancements.
• Designs, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities (e.g., storage capacities, inventory, freight flow, transportation solutions, etc.). Identifies areas for improving service levels, reducing costs, and providing operational enhancements.
• Develops standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements procedures to minimize.
• Conducts feasibility analyses on processes and equipment; calculates cost/benefit and business impact and proposes solutions.
• Trains associates on using warehouse management system (WMS) and serves as site expert on WMS logic and functionality.
• Trains site staff on the use of site systems and tools to ensure compliance with standard operating procedures and improve productivity.
• Monitors system performance, performs maintenance and backups as needed.

Other Skills & Abilities

• Strong problem-solving and analytical ability.
• Strong verbal and written communication skills
• Knowledgeable of warehouse operations and freight/logistics optimization.
• Excellent planning, time management, collaboration, decision making, organization, and presentation skills.
• Ability to develop and document processes and procedures.
• Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers
• Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism.
• Strong knowledge of Microsoft office, especially Excel.

Education & Experience

• Bachelors Degree in Business Administration or related field required.
• Minimum 2 years related experience.
• Minimum 1 year industry experience preferred.

Certifications & Licenses

• Professional certification may be required in some areas.

Physical Requirements

• Talking, hearing and using hands to operate computer equipment
• Vision abilities required by this job include close vision and the ability to adjust focus

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a quarterly bonus

Salary : $100