What are the responsibilities and job description for the Dining Experience Specialist position at Crawfish Cafe?
We're seeking talented Dining Experience Specialists to join our team at Crawfish Cafe, where we're committed to serving the best viet-cajun seafood in a vibrant and inviting atmosphere.
Job Summary:
This role involves working closely with our guests to deliver exceptional dining experiences, handling orders and payments efficiently, and maintaining a clean and organized dining area.
Main Responsibilities:
- Greet guests warmly and ensure they feel welcome in our restaurant
- Develop a thorough understanding of our menu and make informed recommendations when asked
- Process orders accurately and promptly
- Provide attentive service, addressing guests' needs throughout their meal
- Maintain the cleanliness and organization of our dining area
- Handle payments from guests in a timely and professional manner
- Support new team members in their training and onboarding process
- Anticipate guests' needs to create memorable dining experiences
Essential Skills and Qualifications:
- Excellent customer service skills and a passion for delivering outstanding guest experiences
- Ability to work efficiently in a fast-paced environment
- Strong communication skills and a positive attitude
- Confident and approachable demeanor
- Flexibility in scheduling, including evenings and weekends
- Ability to meet mobility requirements, lifting moderate weights and standing for extended periods
- Must be of legal age to serve alcohol
- Valid Food Service Certificate required
Benefits:
- Flexible scheduling options, including morning and evening shifts
- Discounted employee meals
