What are the responsibilities and job description for the Pricing Assistant I – Automated Claims position at Crawford & Company?
Excellence In Everything We Touch
Position Summary
The role of Pricing Assistant I – Automated Claims is to review auto evaluated items to ensure like kind and quality; focusing on accurate and timely processing of content claims via the use of edjuster’s claims handling professional-service methodology and its web-based content claims processing and pricing platform/system – exclaim.
Responsibilities
- Review auto priced items for correct class/type and suggested replacement
- Price common household items using edjuster’s database and/or generic price list
- Research pricing on the internet when necessary
- Apply limit/special limit or any other instruction as provided by insurance adjuster
- Submit completed claim reports to insurance adjuster
- Communicate with team lead and/or supervisor as necessary
- Ensure consistent and quality turnaround of all claims in accordance with the Company’s productivity and performance standards
- Operate from appropriately set up and equipped home-based office
- Adhere to 40 hours per week and typical business hours in hired time zone
- Perform other duties as assigned including assisting other departments as necessary
Requirements
- Secondary/High School diploma
- 1-2 years of computer-based clerical or customer service experience
- Ability to communicate in Spanish, both written and verbally, is strongly preferred
- Strong computer skills (Typing and Microsoft Office/Outlook and Google Workspace)
- Ability to communicate in English, both verbally and written
- Strong attention to detail
- Highly organized and able to multitask
- Self-starter, able to work independently and unsupervised
- Ability to adapt to change and new technology and processes
- Willing to learn and continuously improve
About Us
Why Crawford?
Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
- Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
