Director of Human Resources

Job Description

Job Description

Salary : $75,000-$90,000

Director of Human Resources

Job Purpose :

Provide leadership and overall direction to all activities related to human resources, office management, and safety. Work closely with all members of the management team to implement policies that reinforce the core values and culture of the organization. Develop and execute annual goals and budgets for each area of responsibility. This role is responsible for talent acquisition, employee development, compliance, and fostering a positive company culture.

Principle Duties and Responsibilities

Function as an effective member of the executive management team, setting overall direction for the company and representing the human resources, safety, and administrative functions in all planning efforts.

Develop consistent and fair personnel policies that comply with all federal and state regulations and that reflect the organizations core values and culture. Maintain and update the Employee Handbook

Stay informed on all legislation, employment laws, and pay regulations.

Prepare all applicable reports (weekly, monthly, quarterly, annual) as needed by owners, management team members, and other functional managers.

Direct, coordinate, staff, and oversee all aspects of the company human resources, and safety functions.

Benefits / Health

Administer all employee benefit programs, maintain and update employee files, and interface with payroll process as needed. This includes benefit negotiations.

Ensure smooth transition or changes to the benefit program.

Oversee open enrollment process.

Implement money saving strategies using usage and Broker reports.

Stay as point of contact for all 3rd party plan administers for plan assistance and negotiations.

Recruitment / Onboarding

Manage and promote company on hiring platforms such as Indeed, Glassdoor, and LinkedIn.

Support all company functions in recruiting and hiring new employees including developing hiring and retention strategies that are position specific, specific on-boarding training plans, and orientation.

Review and track job description and compensation review to ensure we are competitive in the marketplace.

Partner with recruitment and staffing firms for contract negotiations.

Maintain a smooth and accurate workflow in the Bamboo system for onboarding employees, ensuring they are getting up-to-date forms and policies.

Develop effective training and development program to advance vision and growth of Company.

Employee Relations

Coordinate and assist with all terminations, layoffs, and leaves of absence.

Establish relevant policies and procedures for, and assist managers in timely execution of, performance assessment, employee development plans and training programs.

Help promote and review all company surveys and assessments to ensure a positive and engaged work environment.

Submit and track all Workers Compensation claims and related compliance requirements.

Manage and oversee all investigations and accusations of misconduct. Assist managers and employees with performance and discipline issues as needed.

Other Additional Duties

Support continuous improvement in all company processes and procedures.

Develop or lead trainings as needed to educate team on process that need improvement.

Network with executives in similar positions.

Attend industry organization events as required, including Captive required events.

Travel to the branches quarterly to participate in Town Hall Meetings or as needed or directed.

Oversee the required DOL, and Civil Rights Department company filings.

Additional Safety Duties and Responsibilities

Select and manage a team of safety Captains from each branch.

Run monthly meetings to address and support all safety initiatives as ruled by OSHA.

Ensure accurate IIPP, and labor law posters.

Stay up-to-date and manage all company required trainings as they apply to safe practices in the workspace.

Develop safety programs and policies that comply with all federal (e.g. OSHA), state and local regulations, and are implemented consistently through the business. Maintain and update the organizations Safety Manual.

Ensure all Branches are inspected regularly to mitigate accidents and host drills to maintain OSHA compliance.

Teach, train and correct all instances of unsafe behavior, including all employees responsible for operating a company car.

Maintain the OSHA 300 Logs.

Manage company mini-games to promote safe driving culture.

Decision Rights and Authority

Approve all HR and Safety related reports.

Development of strategic goals and objectives related to the Human Resource function.

Final approval of all personnel policy language and associated documents created for the purpose of communicating policies or changes to company employees.

Negotiate on the companys behalf with insurance, benefit and other outside service providers

Performance Competencies

IntegrityUncompromising, ironclad. Does not cut corners. Does what is right, even when it means taking a stand. Earns trust of co-workers. Intellectually honest. Not politically expedient.

Oral CommunicationThe individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small and large group situations. Adaptable and able to think on his / her feet.

Written CommunicationWrites clear, precise, well organized letters, proposals, and emails. The individual edits work for spelling and grammar and can read and interpret written information. Uses appropriate vocabulary and grammar. Is familiar with the structure and content for business procedures.

Team BuildingAchieves cohesion and effective team spirit with subordinates. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Treats subordinates fairly. Shares credit.

Planning & OrganizingPlans, organizes, schedules, and budgets in an efficient and productive manner. Focuses on key priorities. Effectively juggles multiple projects. Coordinates plans with other managers and executives. Manages personal time well.

Independent / Takes InitiativeTakes calculated risks with favorable outcomes. Although committed to the team, is willing to take an independent stand. Initiates projects

Judgment and Decision-Making-Applies a mature approach to decision-making. Demonstrates consistent logic. Anticipates consequences of decisions.

DependabilityThe individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.

TechnologyThe individual uses typical communication devices to effectively speed communication, and appropriately utilizes company-approved, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed.

Qualifications-Knowledge, Skills, and Abilities

Education and Experience

Associate (2-year) degree in accounting or business or related field required with a bachelors

4-year) degree preferred. Five (5) to seven (7) years of relevant experience including two (2) years of supervisory experience. Minimum of three (3) years of experience in progressively responsible administration and human resources positions.

Financial Reports and Documents

Understands concepts of bookkeeping, account structures and the content of financial reports : Profit & Loss, Balance Sheet and Cash Flow. Able to interpret results and translate into focused actions.

Strategic Skills

Comprehends the big picture. Determines opportunities and threats. Is comfortable contributing to the strategic plan and future direction for the organization.

Mathematical Skills

Strong math and accounting skills. Ability to compute rate, ratio and percentages and to interpret financial reports and analyze performance against business plans and industry benchmarks.

Computer Skills

Demonstrates proficiency in the use of computers and computer software including enterprise systems, MS Office, Word and Excel and bookkeeping software.

Certificates, Licenses, and Registrations

SHRM preferred and other insurance licenses

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently to stand and walk. The employee must regularly lift and / or move up to 10 pounds and frequently lift and / or move up to 25 pounds.

Working Conditions

This work of this position is predominantly carried out in an office environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected.

Noise level in the work environment is usually quiet.

As an 24- hour emergency service company, there may be instances where urgent matters arise after hours. If such situations occur, employees will be notified through the proper channels (e.g., phone). Urgent issues should be addressed promptly if necessary; however, if the matter can wait until business hours, it is acceptable to handle it then. While employees have the flexibility to respond to urgent matters during their time off, it is important to note that this is not a requirement and is ultimately the employee's choice.

Qualifications :

5 years of HR management experience.

Bachelors degree in Business, Human Resources, or equivalent work experience.

PHR or SPHR certification preferred.

Salary : $75,000 - $90,000