Assistant Culinary Operations Manager

POSITION SUMMARY: 

The Assistant Culinary Operations Manager serves as the key coordinator for the seamless and efficient processing of purchasing and receiving back-of-house (BOH) products and other BOH operations. Reporting to the Culinary Operations Manager, this role is responsible for overseeing the daily operations and members of the Receiving and Culinary Porter teams. This includes delegating tasks, motivating, training, and mentoring team members to foster their growth. Additionally, the Assistant Culinary Operations Manager will collaborate with chefs and other department managers to manage product requisitions, allocations and storage. 

ESSENTIAL JOB RESPONSIBILITIES: 

• Assist the Culinary Operations Manager in supervising the receiving and porters team to ensure seamless and efficient loading dock operations. This includes managing incoming and outgoing shipments and demonstrating effective decision-making and problem-solving abilities. 

• Maintain Dayforce schedules and timesheet adjustments for culinary porters and receiving teams, ensuring accuracy and adherence to company policies  

• Assist the Culinary Operations Manager with recruitment processes, conducting candidate interviews, completion and submission of Interview Evaluation Forms, in coordination with HR recruitment team. 

• Monitor and validate daily invoicing, inventory transfers, and reconciliation activities for the commissary and pastry teams, showcasing financial acumen. 

• Coordinate daily product deliveries within the building, optimizing logistics and demonstrating effective resource management. 

• Maintain a detailed inventory management system, including encoding in the inventory system.  

• Work closely with the commissary kitchen chefs to balance purchases and sales, showcasing analytical and forecasting skills. 

• Adjust order guide templates weekly based on evolving business needs and requirements, in collaboration with head chefs from various departments, displaying adaptability and business acumen.  Including product assignments on the inventory system. 

• Ensure Standard Operating Procedures (SOPs) are followed and take corrective actions as needed to improve processes and employee performance, emphasizing a commitment to continuous improvement. 

• Adhere to all Department of Health (DOH) protocols during the receipt of products, with a particular focus on quality and temperature validation, highlighting a commitment to safety and quality control. 

• Conduct routine checks between the loading dock and third floors to ensure all supervisors are efficiently fulfilling their day-to-day responsibilities, showcasing leadership and accountability.   

• Collaborate closely with the Culinary Operations Manager to maintain a high standard of operational excellence, demonstrating strong leadership and communication skills. 

• Ensure all storage areas within the third floor adhere to DOH regulations and safety standards, emphasizing attention to detail and compliance. Work closely with the Health and Safety Manager on adherence to DOH standards. 

• Liaise directly with chef managers and other department managers regarding product needs or unavailability, vendor issues, and receiving concerns. 

KNOWLEDGE, EXPERIENCE AND SKILLS:  

• Must have Serve Safe Certification & NYC State Food Handlers Card 

• Integrity and ability to multi-task and manage multiple projects simultaneously. 

• Ability to strategically think, logistically plan and proactively problem solve. 

• Knowledge of ordering and inventory systems such as CrunchTime, Craftable and similar programs. 

• Strong Computer Skills in Microsoft Office (Excel, Word) and Email programs. 

• Comfort working in a fast-paced environment. 

• Excellent organizational and problem-solving abilities 

• Exceptional communication and interpersonal skills 

• Knowledge of food safety regulations and best practices 

• Excellent verbal and written communication skills 

• Ability to work both independently and in a team environment 

• Must be passionate, entrepreneurial, and dedicated to success 

PHYSICAL REQUIREMENTS 

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards 

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards 

• Ability to lift and carry items weighing 50 pounds on a regular basis (or occasional basis).  

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property.  Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment 

• Climbing steps regularly 

The base pay range for this position is between $70,000 - $85,000 per annum. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, etc. 

NOTICE TO THIRD PARTY AGENCIES    

Please note that Seaport Entertainment Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, SEG explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Entertainment Group.   

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Seaport Entertainment Group reserves the right to change or modify job duties as necessary based on business necessity.   

SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website. 

Seaport Entertainment is an equal opportunity employer.