What are the responsibilities and job description for the Commercial Collections Specialist position at Creative Financial Staffing?
Commercial Collections Specialist
About the Company and Opportunity :
Our client is a growth-oriented firm in the abrasives and safety equipment distribution industry.
This organization is your right-now supplier to help their clients keep projects moving!
Why work here :
Progressive firm with strong relationships nationwide.
Overview of the Commercial Collections Specialist :
Collect payments on past due invoices via phone calls and collection e-mails or other correspondence
Verify validity of customer account discrepancies by investigating information from sales, customer service departments and from customers
Resolve collections issues by examining customer payment plans, payment history and credit line
Make outbound collection calls while maintaining and / or improving customer relationships
Through personal account management, maintain current knowledge of customer accounts as well as any outstanding issues
Provide customers with account statements and invoices
Maintain customer collection notes in ERP system
Summarize receivables by maintaining invoice accounts; coordinate and prepare monthly AR meeting for designated customer accounts with detailed notes and payment status
Run aging reports for use in making collections calls and for management of accounts
Process customer credit memos
Preferred Qualifications for the Commercial Collections Specialist :
2 years of related collections experience in a high-volume business to business collections setting
Experience in high volume collections with demonstrated ability to drive down aging of accounts
MS Excel - Intermediate
Strong attention to detail and organized
Ability to work independently and take initiative in a fast-paced environment
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