What are the responsibilities and job description for the Documentation Specialist position at Creative Information Technology, Inc.?
Expertise and/or relevant experience in the following areas are mandatory:
- 5 or more years’ Technical Writing, Business Analyst or Training;
- Strong writing and organizational skills;
- Attention to detail;
- Proficiency in research and technical writing;
- Effective communication ability,
- Bais project management skills;
- Knack for problem solving
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Previous experience with state government IT or business improvement implementation;
- Records Management program establishment;
- Background in scanning operations.
The scope of the proposed services will include the following:
- Gather and review current records management policies and procedures currently used by the agency that addresses agency handling of official records;
- Identify current management practices being utilized;
- Review technical manuals, testing procedures, and user manuals associated with records management applications and processes;
- Provide a gap analysis of deficiencies that should be in place;
- Participate in all data gathering sessions;
- Generate project communications for the duration of the assessment.
