What are the responsibilities and job description for the Senior Product Manager position at Creative Information Technology, Inc.?
About us:
Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.
Join us in driving growth and seizing new business opportunities!
Job Description:
Education:
Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Data Science, Business/Public Administration, Design or a related discipline.
General Experience Qualifications:
At least 9 years of experience as an Digital Product Manager/IT Project Manager. Must demonstrate held a leadership role on at least 2 successful projects that delivered measurable value on time and on budget.
Specialized Experience Qualifications:
- At least 2 years of experience doing service/UX design and/or business analysis (including business rules and metric specification).
- At least 1 year of software development experience. Must demonstrate knowledge of database fundamentals and proficiency in SQL.
- At least 2 years of experience leading Agile scrum teams, including researchers, designers, business analysts, engineers (including DevOps engineers), and testers using Agile principles and practices.
Project Planning and Management Duties:
- Apply agile principles and methods to regularly deliver business value within project schedule and budget constraints.
- Create and maintain project plans that are aligned with product roadmaps.
- Organize and lead project status and working meetings.
- Prepare and distribute progress reports; manage risks and issues.
- Adjust course based on lessons learned and constituent feedback.
- Define and maintain project governance model(s), including roles, decision authority, and decision processes.
- Introduce and sustain, with program and team participation, initiatives for continuous business process monitoring and improvement.
- Guide delivery teams in making business and technical trade-offs relating to system development, implementation, operations, enhancement and maintenance.
- Manage project content, including policy documentation, business requirements, technical artifacts and code repositories.
Product Strategy and Management Duties:
- Create and maintain product roadmaps. Prioritize and sequence the delivery of product features based on value (expected contribution to eliminating pain points and meeting program goals).
- Manage dependencies between constituent-facing product features and supporting “back-of-stage” capabilities (such as business rules management, content management and identity management).
- Look for opportunities to cost-effectively (re)use capabilities developed by other department/State initiatives.
- Develop and sustain a user research pipeline, create research plans and apply research findings to develop service maps and continuously update the product roadmap.
- Manage a prioritized product backlog in the form of epics and user stories.
- Accept delivered software in accordance with story (business) acceptance criteria.
- Support the Product Owner in managing customer expectations for deliverables, managing stakeholder communications and managing constituent feedback.
- Support the Product Owner in implementing project governance processes and documenting decisions.
General Management Duties:
- Monitor schedule and budget compliance.
- Monitor deliverable quality.
- Conduct market research.
- Develop Requests for Proposal (RFPs) and support procurement processes.
- Support contract and vendor management.
- Initiate, create, and deliver presentations to project stakeholders to manage expectations, demonstrate the delivery of value, foster cross-agency collaboration, and secure funding.
How to Apply:
To apply for the Product Manager, please submit your resume to ayadav@citi-us.com.
Applications will be reviewed on a rolling basis until the position is filled. We look forward to reviewing your application.
