Vice President of Strategic Services

CreatorIQ has earned the title of best companies to work for in multiple programs including BuiltIn LA and NY, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and recognized by G2 as a Leader, Best Customer Relationship, G2 Top 100 Fastest-Growing Products and rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation and adapt to individual work styles.

Be a Part of Our Dynamic Team and Transform the Industry Together!

Vice President of Strategic Services

We're on a mission to shake up the status quo and seek passionate, innovative minds to join us. As the Vice President of Strategic Services, you will lead the development and execution of our go-to-market strategy, driving the success of CreatorIQ Strategic Services. You'll deliver a white-glove service offering, helping customers enhance their influencer marketing campaigns through strategic execution, data-driven analysis, and product adoption. Leading a high-performing team, you’ll collaborate cross-functionally to maximize customer satisfaction, software utilization, and business outcomes. We seek an experienced leader with a proven track record in services programs, B2B go-to-market strategies, and revenue-driving innovations.

In this role, you’ll get to:

• Develop and manage the go-to-market sales, pricing, and delivery business plan and strategy for CreatorIQ Strategic Services.
• Be accountable for the Services organization's P&L, team utilization, and meeting operational and financial goals and targets.
• Serve as the primary point of contact for strategic customers and prospects, leveraging expertise to identify service opportunities with our software as the foundation.
• Lead industry research initiatives to provide customers and internal stakeholders with forward-looking insights and thought leadership.
• Translate influencer and social media trends into actionable recommendations for customers and product teams.
• Collaborate with customers to develop and execute a successful influencer campaign strategy through the CreatorIQ platform.
• Support customers by identifying gaps in internal talent for customers and proposing tailored solutions to help them achieve their creator marketing goals.
• Provide oversight and support for client campaigns, ensuring excellence in execution and ROI measurement.
• Embed Strategic Services into the customer lifecycle to maximize adoption, satisfaction, and expansion.
• Collaborate with Sales, Customer Experience, and Product teams to architect compelling SaaS Services packages.
• Manage the Services team, overseeing project completion, revenue generation, and overall team success.
  
  

Who you are and what you’ll need for this position:

• 8–10 years of strategic consulting and leadership experience within major brands, agencies, or SaaS organizations, with a proven track record of building a professional services program in the marketing intelligence or data analytics field.
• Proven ability to engage at the executive level, driving strategic discussions and influencing decisions.
• Champion a consultative approach that blends data, creative thinking, and deep influencer marketing expertise.
• Data-driven mindset with the ability to translate analytics into insights and strategy.
• Skill in translating customer insights into scalable, customer-centric service solutions.
• Exceptional interpersonal skills, adept at fostering a high-performing team within a dynamic environment.
• Proficient in deadline management, team coordination, and problem-solving.
• Adept at multitasking, organization, and effective communication.
• Collaborative mindset, experienced in cross-cultural and cross-functional collaboration.
  
  

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow.

Who we are:

CreatorIQ is the most trusted influencer marketing platform for organizations looking to advance their creator marketing. Its enterprise-grade technology and industry-leading intelligence facilitate faster and safer creator discovery, unify complex workflows, and power robust reporting while ensuring compliance and brand safety. Thousands of the world’s most innovative brands and agencies use CreatorIQ, including Logitech, Movers Shakers, Nestlé, RQ, Sephora, Unilever and more. CreatorIQ is a global company headquartered in Los Angeles with offices in San Francisco, London, and Poland.

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being customer-focused, putting team members first, leading with empathy, ensuring a no-jerks policy, and staying focused on what's important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

Compensation, Benefits and Beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.